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Director of Quality Engineering (Enterprise Quality & Compliance)

MatrixCare • India
Remote
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AI Summary

Lead the Quality Center of Excellence (COE) and define enterprise quality strategy for MatrixCare’s healthcare SaaS products, ensuring compliance, reliability, and customer-driven improvements. Oversee standards, automation frameworks, CI/CD integration, and risk mitigation for regulated environments like HIPAA, SOC 2, and HITRUST. Drive global quality transformation, workforce development, and executive reporting to align quality with business outcomes.

Key Highlights
Lead enterprise-wide quality strategy, standards, and compliance for healthcare SaaS products
Oversee Quality COE, automation frameworks, CI/CD integration, and risk-based testing
13+ years in SaaS quality engineering with executive accountability for strategy, budget, and outcomes
Key Responsibilities
Establish and govern enterprise quality standards, policies, and accountability across all products
Lead the Quality COE, consolidating shared QA capabilities while preserving product-team ownership
Standardize testing tools, automation frameworks, and CI/CD-integrated practices with global adoption tracking
Govern shared PSR testing, security/privacy validation, and compliance controls (SOC 2, HITRUST, HIPAA, GDPR)
Define release-quality criteria and gates, lead cross-product readiness reviews, and mitigate release risks
Provide executive reporting on reliability, escaped defects, release quality, and automation effectiveness
Turn production issues and customer feedback into prioritized prevention initiatives with root-cause analysis
Partner with Engineering, Product, Security, Privacy, Compliance, Support, and Operations to embed quality in SDLC
Recruit, develop, and retain a globally distributed quality team with clear career and performance expectations
Own the COE roadmap, operating model, investment priorities, and budget

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Technical Skills Required
Test Automation Frameworks (Selenium, Playwright) CI/CD Pipeline Management Regulated Software Compliance (HIPAA, SOC 2, HITRUST)
Benefits & Perks
Remote/hybrid work with flexibility for US and Bangalore collaboration
Comprehensive health and wellness benefits
Professional development opportunities

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Nice to Have
Experience presenting to a board, audit committee, or private equity sponsor
Familiarity with AI-assisted test generation or coverage analysis
Healthcare technology or post-acute care experience

Job Description

Highlights
  • Location Bengaluru, KA
  • Start Date Nov 30, 2026
  • Work Location Allows Hybrid Remote Work

  • Selenium
  • Playwright
  • Test Automation Framework
  • CI/CD
  • HITRUST
  • SOC2
  • HIPPA

MatrixCare provides software solutions to more than 15,000 providers supporting skilled nursing, senior living and long-term care, life plan communities, and home health and hospice care. A multi-year winner of the Best in KLAS award, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. For more information, visit www.matrixcare.com.
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Job Overview
Posted Date Oct 16, 2026
Employment Type Full-time
Experience Level Not Applicable
Location India
Category Programming
Company MatrixCare
Mentioned Skills
ai gdpr hipaa saas dss pci dss ai tools selenium

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