S

UX Researcher

srs acquiom • United State
Remote
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SRS Acquiom is seeking a UX Researcher to conduct end-to-end research on complex client and internal workflows. This role involves turning findings into actionable insights to improve digital experiences and establishing repeatable research practices. Requires 5+ years of professional UX research experience and a Bachelor's degree or equivalent.

Key Highlights
Conduct end-to-end research on complex client and internal workflows.
Establish repeatable research practices, tools, and repositories.
Synthesize findings into actionable insights and recommendations.
Key Responsibilities
Partner with Product, Design, Operations, and cross-functional stakeholders to identify and prioritize research opportunities.
Plan and conduct user interviews, usability tests, concept evaluations, surveys, and other research methods.
Define research goals, participant criteria, and study plans; write screeners and discussion guides.
Work with designers to develop concepts, prototypes, and other materials needed for research.
Coordinate participant recruitment and scheduling with internal teams and external research vendors.
Synthesize qualitative and quantitative findings into actionable insights and recommendations.
Communicate research findings clearly through readouts, reports, journey maps, workflow maps, and other artifacts.
Help establish repeatable research practices, templates, and standards that improve research quality and consistency.
Maintain a reusable research repository so insights can be shared and applied across teams.
Technical Skills Required
UX Research Usability Testing User Interviews
Benefits & Perks
Medical, dental, and vision plans
401(k) with 4% company match
Discretionary time off

Job Description

SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently.Based in Denver, Colorado, with offices across the United States and in London and Amsterdam, SRS Acquiom supports transactions across North America and Europe. Our M&A services include professional shareholder representation, paying and escrow agent services, and online document solicitation and reporting. For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent, Sub-Agent, and Successor Agent services.
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