Director, Data Science

torentify • United State

Remote

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AI Summary

Lead an established AI and machine learning team to drive enterprise data science initiatives. Translate complex data into practical solutions, focusing on customer journey improvements using unstructured data. Requires a Bachelor's degree, 12+ years in data science/ML, and 5+ years of leadership experience.

Key Highlights

Lead enterprise data science roadmap and AI/ML team.

Develop and operationalize predictive, prescriptive, and optimization models.

Focus on improving customer experience through analysis of unstructured data.

Key Responsibilities

Define and execute the enterprise data science roadmap in line with customer, clinical, operational, and business priorities.

Identify opportunities where machine learning, advanced analytics, optimization, and AI can deliver measurable organizational value.

Lead the development of predictive, prescriptive, and optimization models across key business areas.

Oversee forecasting, segmentation, personalization, recommendation systems, propensity modeling, and decision support capabilities.

Turn unstructured customer data, including survey responses and call center interactions, into actionable insights that improve customer experiences.

Establish standards for model development, experimentation, validation, documentation, deployment readiness, performance monitoring, and lifecycle management.

Develop frameworks to evaluate model performance based on business impact, statistical quality, reliability, fairness, and customer or clinical outcomes.

Lead experimentation and measurement strategies, including test design, causal inference, A/B testing, and impact evaluation.

Partner with engineering, product, digital, clinical, and operational teams to integrate models and analytical services into production workflows.

Work with ontology and knowledge product teams to incorporate semantic context, enterprise definitions, and knowledge models into data science solutions.

Advise senior leadership on data science strategy, technical trade-offs, investment priorities, risks, and measurable outcomes.

Lead, coach, and develop a high-performing team of data scientists and analytical professionals.

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Technical Skills Required

Machine Learning Advanced Analytics Python

Benefits & Perks

Annual bonus opportunity

Healthcare benefits

401(k) retirement plan

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Nice to Have

Master’s degree or PhD in a relevant discipline.

Leadership experience in healthcare, digital health, health insurance, life sciences, financial services, or another regulated industry.

Experience supporting digital customer experiences, AI-powered products, workflow automation, or clinical decision support.

Experience using natural language processing or other methods to analyze unstructured text and customer interaction data.

Familiarity with generative AI, large language model evaluation, personalization, recommendation systems, and conversational data products.

Experience with ontologies, semantic models, knowledge graphs, or enterprise data products.

Job Description

About the Company

Harnham is partnering with one of the largest not-for-profit health systems in the United States to recruit a Director, Data Science. Headquartered in Dallas, Texas, the organization operates an integrated network of more than 55 hospitals and 1,300 care sites across Texas. It serves more than three million people and supports approximately 13.5 million patient encounters each year.

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Job Overview

Posted Date Oct 14, 2026

Employment Type Full-time

Experience Level Associate

Location United State

Category Data Science

Company torentify

Mentioned Skills

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