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Senior AI Software Engineer (Generative AI & LLM Solutions)

torentify • United State
Remote
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Develop and enhance AI-powered applications using generative AI, LLMs, and agentic systems to optimize customer service and internal workflows. Focus on RAG, chatbots, and greenfield projects in a fast-paced, remote-first environment. Requires 3–5 years of Python/Django expertise and hands-on experience with production-grade generative AI solutions.

Key Highlights
Build and improve AI-driven applications leveraging generative AI, LLMs, and RAG for customer service and internal efficiency
Work on greenfield projects, web scraping, and agentic AI initiatives in a fast-paced, evolving business environment
Collaborate cross-functionally to translate business/user requirements into scalable technical solutions
Key Responsibilities
Develop and enhance AI applications integrating LLMs and generative AI services for customer service and internal workflows
Design and implement AI-powered chatbots (e.g., customer service, HR) to reduce service calls and improve efficiency
Contribute to greenfield projects, including web scraping and agentic AI systems, while adhering to information systems standards
Create technical specifications, prototypes, code, and documentation for AI solutions
Gather and translate user/business requirements into technical deliverables and solutions
Monitor, analyze, and resolve development issues across the software lifecycle, including post-implementation support
Support CI/CD pipelines, model/data pipelines, and ensure quality of assigned AI deliverables
Technical Skills Required
Python Generative AI & Large Language Models (LLMs) Retrieval-Augmented Generation (RAG)
Benefits & Perks
Fully remote work with Eastern Time (ET) alignment
Flexible, collaborative environment with work-life balance focus
Opportunities to influence business strategy through advanced AI projects
Nice to Have
Experience with cloud platforms (Google Cloud Platform/GCP or AWS)
Production AI application support, CI/CD, and model/data pipeline management
Optical Character Recognition (OCR) expertise
Understanding of Responsible AI concepts
Familiarity with LLM frameworks like LangChain

Job Description

About the Role

Optomi, in partnership with a leader in roadside assistance and insurance, is seeking an AI Software Engineer to develop and improve AI-powered applications. The role focuses on generative AI, large language models (LLMs), chatbots, retrieval-augmented generation (RAG), and agentic AI initiatives.

You’ll contribute to new projects and existing applications, helping improve customer service and internal workflows. The team works in a fast-paced environment where priorities and project requirements may evolve with business needs.

Key Responsibilities

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