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Senior Shopify Operations Manager (Multi-Brand Ecommerce)

wallabaga • Mexico
Remote
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AI Summary

Oversee end-to-end management of multi-brand Shopify storefronts, ensuring seamless functionality, high conversion rates, and accurate operations. Act as the technical gatekeeper for promotions, integrations, and releases while collaborating with developers and brand teams. Requires hands-on expertise in Shopify, promotions, and technical troubleshooting with a focus on quality and documentation.

Key Highlights
End-to-end ownership of multi-brand Shopify storefronts, including themes, product catalogs, and promotions
Technical gatekeeper for releases, integrations, and developer collaboration with accountability for quality
Direct reporting to CEO with responsibility for conversion optimization, analytics, and cross-system integrations
Key Responsibilities
Own and manage Shopify storefronts across multiple brands, including themes, product catalogs, collections, merchandising, and site search
Oversee promotions, discount logic, bundles, and automated discounts, ensuring proper testing and edge-case handling before live deployment
Manage technical stack including Shopify apps, checkout, payment gateways, subscriptions, and integrations with email, inventory, accounting, tax, and marketplace systems
Lead QA processes for releases, support product launches, and handle rollbacks as needed
Monitor site performance, conversion rates, and page speed, interpreting analytics to drive actionable recommendations
Document store configurations and technical workflows to ensure knowledge retention
Support marketing efforts by managing Klaviyo email/SMS campaigns, flows, segments, and maintaining consistency across TikTok Shop and Amazon listings
Serve as the primary point of contact for developers, defining specs, prioritizing backlogs, and reviewing completed work for quality
Collaborate with brand managers to review and approve structural changes while maintaining operational efficiency

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Technical Skills Required
Shopify Promotion Logic & Discount Stacking Shopify App & Integration Management
Benefits & Perks
PTO
Paid Holidays

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Nice to Have
Advanced Liquid, HTML, CSS, or JavaScript skills for evaluating developer work
Shopify Plus experience (Flow, scripts, checkout extensibility)
Experience with TikTok Shop and Amazon Seller Central
Familiarity with GA4, page builders (Replo/Shogun), or A/B testing tools
Experience managing external development agencies or contractors
Background in ecommerce, consumer products, or pet industry brands

Job Description

Reports To: Head of Operations / Founder

Pay: 18,000-26,000 USD Annual

Benefits: PTO, Paid Holidays, etc.

Please submit your resume in English!

About the role

Our company is looking for a Shopify Manager to own our Shopify storefronts across our brands. You are the person responsible for making sure our sites work, convert, and stay accurate, every day, across multiple brands with different products and promotional calendars.

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Job Overview
Posted Date Oct 09, 2026
Employment Type Full-time
Experience Level Mid-Senior level
Location Mexico
Category Programming
Company wallabaga
Mentioned Skills
javascript css

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