Provide L1/L2 functional and technical support for Murex Forex products across front, middle, and back-office operations. Manage incident and request resolution, SQL-based data investigation, and L3 ticket escalation following ITIL best practices. Requires 5+ years experience, strong Murex and Oracle SQL skills, and deep knowledge of FX Front-to-Back workflows.
Key Highlights
Key Responsibilities
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Job Description
We are looking for a Support Analyst Murex in Lisbon or Porto who's eager to embark on an exciting new opportunity! 💪
🤩 About KWAN
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
🚀 What is this challenge about
• Provide day-to-day L1/L2 functional and technical support to front, middle, and back-office users of Murex Forex, ensuring minimal disruption to business operations.
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