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ServiceNow Product Owner

BairesDev • Brazil
Remote
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Drive product strategy and delivery for IT service management on the ServiceNow platform. Own backlog, sprint planning, and roadmap execution while translating stakeholder needs into scalable solutions. Requires 5+ years of product management experience with ServiceNow ITSM/HRSD and advanced English proficiency.

Key Highlights
Lead ServiceNow product strategy and roadmap
Manage backlog, sprint planning, QA/UAT coordination
5+ years product management experience with ServiceNow ITSM/HRSD
Key Responsibilities
Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
Translate stakeholder needs into scalable, well-designed platform solutions.
Own backlog management, sprint planning, story refinement, and roadmap execution.
Coordinate QA and UAT processes to ensure reliable platform delivery.
Technical Skills Required
ServiceNow IT Service Management (ITSM) Agile product management
Benefits & Perks
100% remote work from anywhere
Competitive compensation in USD or local currency
Hardware and software setup for remote work
Flexible schedule
Paid parental leave, vacation and national holidays
Nice to Have
Experience with ServiceNow Virtual Agent implementation.
Background with CMDB, Discovery, and Configuration Management improvement initiatives.
Experience with ServiceNow reporting, dashboards, and leadership metrics.
Exposure to Integration Hub, including Azure AD, Jira, and enterprise integrations.
ITIL certification or strong ITSM best practices background.

Job Description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.ServiceNow Product Owner at BairesDev
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