T

Deployment Strategist (Eastern Europe)

TRM Labs • Germany
Remote
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AI Summary

Act as a trusted advisor to crypto businesses to maximize platform effectiveness in investigative and compliance functions. Manage a portfolio of strategic accounts, delivering tailored product demonstrations and structured training sessions. Requires 5+ years of professional experience in crypto or financial institutions with expertise in blockchain analytics.

Key Highlights
Bridge product expertise with customer support for leading financial institutions and crypto exchanges
Drive adoption of TRM tools to disrupt financial crime and operationalize compliance programs
Serve as the Voice of the Customer to influence product direction through feedback and usage trends
Key Responsibilities
Act as a trusted advisor to crypto businesses to maximize the effectiveness of the platform within investigative, supervisory, risk, and compliance functions.
Explain complex technical and investigative concepts to support customers in interpreting blockchain data and building cases.
Build and deliver tailored product demonstrations for investigators, analysts, and compliance officers.
Conduct structured training sessions to embed TRM into customers' day-to-day programs.
Channel customer feedback to product and engineering teams to influence product direction.
Monitor customer engagement and usage trends to identify risks and opportunities for measurable outcomes.
Implement mitigation strategies to address early signals of churn risk.
Establish a consistent engagement cadence with stakeholders to address institutional priorities and regulatory obligations.

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Technical Skills Required
Blockchain Analytics Financial Crime Investigation Compliance
Benefits & Perks
Distributed-first work environment

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Nice to Have
Polish language skills

Job Description

Build a Safer World.TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
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Job Overview
Posted Date Sep 30, 2026
Employment Type Full-time
Experience Level Not Applicable
Location Germany
Category Programming
Company TRM Labs
Mentioned Skills
ai embedded c san responsive slack ai tools blockchain

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