K

Information Technology Manager

Relocation
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The IT Manager leads IT operations, team supervision, and technical infrastructure for K’awat’si Economic Development Corporation (KEDC), ensuring secure, efficient, and scalable technology solutions. This role requires strategic leadership, hands-on technical expertise, and alignment of IT services with organizational goals. Candidates must have 5+ years of IT experience, strong cybersecurity and project management skills, and the ability to manage multi-site environments.

Key Highlights
Lead IT team and daily operations, including service delivery, ticket management, and escalation
Oversee technical infrastructure, cybersecurity, business continuity, and vendor relationships
Strategic alignment of IT solutions with organizational priorities and business growth objectives
Key Responsibilities
Lead and supervise IT team, including staffing, onboarding, performance management, and mentorship
Oversee daily IT operations, including service desk activities, ticket triage, and incident resolution
Maintain and secure IT infrastructure, including servers, networks, endpoints, and data backup/recovery systems
Develop and implement cybersecurity policies, access controls, and incident response procedures
Plan, coordinate, and deliver IT projects aligned with organizational goals and operational requirements
Manage vendor relationships, service level agreements, and technology procurement processes
Develop and maintain IT policies, SOPs, documentation, and end-user training materials
Ensure business continuity and disaster recovery planning for critical IT systems
Technical Skills Required
Windows Operating Systems and Active Directory Microsoft Server Technologies and Microsoft 365 Networking and Cybersecurity
Benefits & Perks
1 month of covered accommodations for relocation
Relocation assistance
Enrollment in company benefits plan after 3 months
Nice to Have
Experience with VMware, WatchGuard Firebox, anti-virus/anti-malware tools
Knowledge of SQL Server, Xyntax, Kerio mail server, or Raspberry Pi devices
Experience supporting multi-site or multi-business environments

Job Description

COMPANY OVERVIEW

k'awat'si Economic Development LP (KEDC) was established in 2014 to foster community-driven growth and prosperity. Dedicated to creating sustainable, culturally significant businesses, KEDC aims to generate revenue, skills, and development opportunities that benefit the Gwa’sala-‘Nakwaxda’xw community.

POSITION PURPOSE

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