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Bilingual Senior Infrastructure Engineer (Networks, Security & Global Support)

aura gestão • Japan
Visa Sponsorship Relocation
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AI Summary

This role requires a bilingual Infrastructure Engineer to manage enterprise networks, firewalls, and global IT support. You’ll configure, monitor, and secure critical infrastructure while troubleshooting complex incidents. Strong technical expertise in networking and security, combined with bilingual proficiency (English + Japanese), is essential for seamless cross-border operations.

Key Highlights
Bilingual (English + Japanese) required for global client support
Tier-2 and tier-3 IT support with focus on network and security troubleshooting
Full relocation, housing, and visa support provided for international candidates
Key Responsibilities
Configure, monitor, and maintain enterprise networks, routers, switches, and secure firewalls
Provide tier-2 and tier-3 global IT support, diagnosing and resolving complex infrastructure incidents
Implement security best practices to safeguard corporate assets and data integrity
Document system configurations and collaborate with global stakeholders to streamline IT operations
Technical Skills Required
Network Administration Firewall Management Cybersecurity
Benefits & Perks
Monthly base salary: 300,000–420,000 JPY (annual: 3,600,000–5,040,000 JPY)
Zero relocation costs (international flights, visa paperwork, and housing support)
Housing allowance for entire employment duration
Family benefits (childcare support, spouse workforce assistance)
Annual cash bonuses, 13th/14th-month salaries, and annual salary reviews

Job Description


Role Focus: Bilingual Infrastructure Engineer (Networks, Security/Firewalls, and Global Support)

About the Role

ISFnet is seeking a dedicated Bilingual Infrastructure Engineer to provide high-level technical support, network management, and cybersecurity oversight for our global clientele. In this role, you will act as a vital bridge in multinational operations, ensuring seamless and secure IT infrastructure.

Key Responsibilities
  • Configure, monitor, and maintain enterprise networks, routers, switches, and secure firewalls.
  • Provide tier-2 and tier-3 global IT support, diagnosing and resolving complex infrastructure incidents efficiently.
  • Implement security best practices and protocols to safeguard corporate assets and data integrity.
  • Document system configurations and collaborate with global stakeholders to streamline IT operations.
Requirements
  • Solid hands-on experience in network administration, security, and firewall management.
  • Professional proficiency in bilingual communication (English required; Japanese proficiency is a strong plus) to support global operations seamlessly.
  • Strong troubleshooting mindset and a customer-centric approach to technical support.
💰 Compensation & Total Rewards Package (Applicable to All Positions)
  • Monthly Base Salary: 300,000 to 420,000 JPY
  • Annual Base Salary: 3,000,000 to 5,000,000 JPY
  • Zero Relocation Costs: Covered international flights to Japan, plus end-to-end guidance for paperwork and visas.
  • Hassle-Free Housing: Full support to find your home with housing allowances provided for your entire employment duration.
  • Family Benefits: Dedicated financial support for children during their first year, plus support structures for spouses entering the local workforce.
  • Robust Variable & Progressive Pay: Annual cash bonuses, 13th and 14th-month salaries, and regular annual salary reviews.



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