Senior Test Manager (ServiceNow Implementation)

Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance.

Our managed delivery approach, backed by domain expertise, ensures successful outcomes for every project. At Adactin, we believe in the power of our people. We foster a dynamic and supportive environment where your career can grow alongside exciting projects that shape the future of technology. Join us, and be part of a team committed to innovation, excellence, and making a difference

Currently, we are looking for a "Test Manager" to work on significant projects for our esteemed client.

• Hybrid work Arrangement
• Any Valid work visa

Key Responsibilities

• Develop and maintain the overall Test Strategy and Test Plan for the ServiceNow implementation.
• Lead and manage end-to-end testing activities across the project lifecycle.
• Define testing scope, objectives, approach, timelines, resources and deliverables.
• Manage and coordinate test teams, including testers, technical teams and business representatives.
• Establish test schedules, dependencies, entry/exit criteria and quality gates.
• Oversee functional, integration, system, regression, UAT and end-to-end testing.
• Provide leadership and guidance on testing across relevant modules and integrations.
• Work closely with business, project, technical and vendor stakeholders to understand requirements and testing needs.
• Manage stakeholder communications, including test status, progress, risks, issues and dependencies.
• Track and report testing progress, defects, risks and overall quality metrics.

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• Manage defect lifecycle, prioritisation, triage and resolution in collaboration with delivery teams.
• Identify testing risks and implement appropriate mitigation strategies.
• Ensure adequate test coverage against business and technical requirements.
• Coordinate test environments, test data and deployment dependencies.
• Review test scenarios, test cases and test execution evidence.
• Coordinate UAT activities and support business stakeholders through the testing process.
• Provide regular testing status reports and executive-level updates.
• Ensure testing activities align with project governance, quality standards and agreed delivery milestones.
• Support go-live readiness assessments and provide formal testing sign-off recommendations.

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Essential Skills & Experience

• Proven experience as a Test Manager leading testing within large-scale technology implementations.
• Demonstrated ability to develop comprehensive Test Strategies, Test Plans and test schedules.
• Experience managing and mentoring testing teams.
• Strong stakeholder management and communication skills across business and technical teams.
• Experience managing end-to-end testing including SIT, integration testing, system testing, regression testing and UAT.
• Strong understanding of testing methodologies, processes and quality assurance practices.
• Experience in defect management, test reporting, risk management and test governance.
• Ability to manage multiple priorities, dependencies and competing project timelines.

For more information , email me at [email protected]