Enterprise Field Service Manager – Construction (Motorola DMR & Public Safety Systems)

This is a 80% traveling job

Locations: Los Angles, Bay Area, CA, Escondido, CA/ San Diego, CA, Redondo Beach, CA and Portland

We are building a dedicated Enterprise Travel Service Team to support deployment of Motorola DMR Critical Communication systems (including LCP and CapMAX platforms) and Public Safety DAS/BDA ERCES systems at enterprise-level customer facilities — including multi-story office buildings, data centers, and shipping/production facilities. The Enterprise Field Service Manager – Construction is a senior field leadership role responsible for overseeing multiple deployment crews across a region. This leader conducts pre-site walks, validates site readiness, runs on-site kickoff meetings, performs QA/QC inspections, and ensures every project is delivered safely, on time, and to Company's quality standard. Beyond managing projects, this role is about building and sustaining high-performing teams — creating an environment where field professionals are clear on expectations, supported in their work, and motivated to deliver their best every day. Additional support to branch-level operations is provided as needed. This is a salaried, travel-intensive leadership role requiring 80% regional travel with national deployment as needed.

Key Responsibilities

• Pre-Site Walks & Readiness: Conduct pre-installation site surveys at enterprise facilities to assess readiness, identify installation challenges, validate infrastructure requirements, and prepare deployment crews before mobilization.
• On-Site Kickoff Meetings: Lead project kickoff meetings at each job site — set the tone, align the team on scope and sequencing, communicate safety expectations, and ensure everyone is clear on daily objectives before work begins.
• Multi-Crew Oversight: Provide active oversight and direction across multiple deployment crews, coordinating schedules, priorities, and resource allocation to keep projects moving efficiently and teams working in sync.
• QA/QC Inspections: Perform systematic quality assurance and quality control checks on all installation and commissioning work, including DAS/BDA cable plant, Motorola DMR infrastructure, and antenna systems.
• FATP & Commissioning: Oversee and validate Functional Acceptance Test Plans (FATP) for Motorola DMR and ERCES Public Safety system commissioning to ensure systems meet design specifications and AHJ requirements.
• Safety Leadership: Enforce OSHA, NFPA, IFC, and R-56 standards; conduct daily safety briefings; maintain incident-free job sites — safety is non-negotiable.

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• Team Development: Invest in the people on your crews — coach them, challenge them, and create a team culture where accountability, collaboration, and continuous improvement are the norm.
• Customer Engagement: Serve as the primary customer-facing leader on enterprise projects; communicate status clearly, manage expectations professionally, and resolve issues with urgency and ownership.
• Licensing & Permitting: Manage local permitting and AHJ coordination for DAS/BDA ERCES systems, including fire marshal inspections and certificate of occupancy requirements.
• Documentation & Reporting: Maintain as-built drawings, daily field reports, commissioning records, compliance checklists, and project close-out packages.
• Budget & Cost Control: Monitor job costs, track labor and material utilization, and support the project billing process and schedule of values.
• Branch Support: Provide technical and operational leadership to branch-level field teams as needed outside of primary travel team assignments.

Required Skills & Qualifications

• 7+ years of low-voltage construction and field operations experience, including 3+ years in a supervisory or foreman role
• Demonstrated experience overseeing Motorola DMR system installations, including CapMAX and/or LCP infrastructure

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• Strong background in Public Safety DAS/BDA ERCES system installations; familiarity with NFPA 1221 and AHJ inspection processes required
• Proven ability to lead and develop high-performing field crews across geographically dispersed sites
• OSHA 30 Construction certification required
• Low Voltage Contractor License and/or R-56 Installer certification preferred
• BICSI or equivalent DAS/structured cabling certification is a plus
• Strong understanding of building codes, fire codes (NFPA 72, NFPA 1221, IFC), and low-voltage permitting processes
• Ability to read and interpret RF system drawings, riser diagrams, construction blueprints, and engineered specifications
• Excellent communication skills — able to lead crews in the field and engage professionally with enterprise-level stakeholders
• Proficiency with MS Office Suite (Outlook, Word, Excel) and project reporting tools
• Valid driver's license with clean MVR; must pass background check and drug screening

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• Security clearance is a plus

Physical Requirements

• Ability to lift 50+ lbs and work on ladders, lifts, and elevated structures
• Comfortable working in various environments including server rooms, equipment closets, rooftops, and construction sites
• Ability to stand, kneel, and work in confined spaces for extended periods
• Capable of working in varying weather and temperature conditions

Travel & Location

This role requires approximately 80% travel, primarily within an assigned region covering multiple deployment crews, with national travel as project needs require. Candidates must reside within reasonable proximity to a major commercial airport hub to support rapid regional and national deployment. If relocation is required, a relocation package can be negotiated. Company supports its travel leaders with an elevated per diem, generous paid time off, and incentive-driven compensation designed to reflect the demands and value of this role.