W

People Operations Manager

windsor.ai Serbia
Remote
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AI Summary

Windsor.ai is seeking a People Operations Manager to oversee the end-to-end employee lifecycle in a fast-growing SaaS startup. This hands-on role involves managing HR operations, employee relations, and supporting finance requests. Key requirements include 5+ years of HR experience in SaaS/startup environments and strong knowledge of employment law.

Key Highlights
Owns the full employee lifecycle from hiring to offboarding.
Requires 5+ years of HR experience in SaaS and startup environments.
Supports hiring, day-to-day people operations, and some finance requests.
Key Responsibilities
Own day-to-day people operations, ensuring smooth and efficient execution across the employee lifecycle.
Manage contracts, documentation, HR systems, payroll coordination, and benefits administration.
Maintain and update HR policies, employee handbook, and internal documentation.
Ensure compliance with local employment laws across different regions.
Own onboarding and offboarding processes, ensuring a smooth employee experience.
Act as the main point of contact for employees on HR-related topics.
Handle employee relations matters with professionalism and discretion.
Support managers with day-to-day HR topics and operational people matters.
Technical Skills Required
HR Operations Employment Law Payroll Coordination
Nice to Have
Basic accounting skills
Experience working in international, multi‑country environments
Familiarity with Employer of Record (EOR) setups
Additional languages

Job Description


SummaryCompany:


Windsor.ai (part of team.blue) has been founded in 2017 in Zürich, Switzerland. We are a fast-growing SaaS company helping marketing and revenue teams unify, analyze, and activate data across platforms.


At Windsor.ai, we are growing fast. We connect data from 300+ sources (Facebook Ads, Google Ads, HubSpot, Salesforce, TikTok) to 30+ destinations (Looker Studio, Google Sheets, BigQuery, Snowflake, and LLMs like ChatGPT and Claude). We have a lean, hyper-efficient team that punches way above its weight, serving over 6,000 customers globally. Our customers include Puma, Audi, UBS, Asics and many more.


Role:


We are looking for a people ops to support the business at Windsor.ai. This is a hands-on, standalone role where you will work closely with founders and managers and support hiring needs, and ensure smooth day-to-day people operations across a growing organization.


Reporting directly to the CEO, you will own the end-to-end employee lifecycle—from hiring and onboarding to day-to-day people-ops operations—ensuring efficient, compliant, and people-focused processes across the organization.


You will also support with some finance requests and support.


Your responsibilities:


People ops & Administration

- Own day-to-day people operations, ensuring smooth and efficient execution across the employee lifecycle

- Manage contracts, documentation, HR systems, payroll coordination, and benefits administration

- Maintain and update HR policies, employee handbook, and internal documentation

- Ensure compliance with local employment laws across different regions


Employee Lifecycle Management

- Own onboarding and offboarding processes, ensuring a smooth employee experience

- Act as the main point of contact for employees on HR-related topics

- Handle employee relations matters with professionalism and discretion

- Support managers with day-to-day HR topics and operational people matters



Requirements:


5+ years of experience in HR or People roles, in a SaaS and startup environment


Experience as a standalone HR Manager or in a small People team


Strong knowledge of employment law and HR best practices


Has basic accounting skills


Experience working in international, multi‑country environments, with the ability to navigate different employment laws and HR practices across jurisdictions


Familiarity with Employer of Record (EOR) setups and managing HR processes for distributed teams across multiple countries


Hands-on, pragmatic approach with the ability to operate both strategically and operationally


Excellent communication and stakeholder management skills


Comfortable working in a fast-paced, remote-first environment


  • Fluent in English (additional languages are a plus)

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