Senior Site Reliability Engineer

Senior Site Reliability Engineer

LOCATION | Hydrolix | EMEA, Remote

Job Description

At Hydrolix, we are revolutionizing the world of data management and analytics with our innovative cloud data platform, purpose-built for petabyte-scale datasets. Our mission is to help organizations drastically reduce data costs while increasing their data retention.

We are looking for a Site Reliability Engineer (SRE) to join our dynamic Services team. In this role, you will contribute to the reliability and scalability of our cutting-edge platform, ensuring exceptional solutions tailored to our customers’ unique needs. This is a highly technical, hands-on role that requires deep expertise in system reliability and automation.

Key Responsibilities

• Infrastructure Reliability: Deploy, maintain, and ensure a highly reliable fleet of Kubernetes clusters and Hydrolix deployments across multiple cloud platforms.
• Service Optimization: Design, implement, and maintain systems and processes to enhance the reliability, availability, and performance of our services.
• CI/CD Management: Build and optimize CI/CD tools and processes to ensure efficient and reliable deployments.

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• Monitoring and Incident Response: Develop and manage monitoring, alerting, and incident response strategies to minimize downtime and enable rapid recovery.
• Root Cause Analysis: Conduct comprehensive root cause analyses for system failures, implementing long-term preventive measures.
• Automation and Efficiency: Automate repetitive tasks and optimize system performance to improve operational efficiency.
• On-Call Support: Participate in covering weekday business hours and once-monthly weekend shifts.

Collaboration and Customer Engagement

• Cross-Functional Teamwork: Work closely with software engineering, infrastructure, and product teams to integrate reliability practices into every stage of the development lifecycle.
• Reliability Advocacy: Champion SRE best practices and foster a culture of operational excellence across the organization.
• Global Team Collaboration: Collaborate with a distributed team of engineers worldwide to provide round-the-clock support.

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• Customer Support: Interface with customers to address and resolve reported incidents, ensuring a seamless user experience.

Qualifications and Skills

• SRE Expertise: Proven experience as a Site Reliability Engineer or similar role, with a history of supporting complex distributed systems (minimum five years supporting complex distributed systems).
• Observability Tools: Experience with monitoring and debugging tools like Prometheus, Vector, Grafana, Superset, or Kibana.
• Cloud Platforms: Proficiency in at least one major cloud platform (AWS, GCP, Azure, or Linode).
• Database Knowledge: Experience with SQL databases; familiarity with PostgreSQL is a plus but not required.
• Programming Skills: Proficiency in programming languages such as Python, Go, or Rust.
• Linux Expertise: Strong experience with Linux systems, including performance tuning and system-level troubleshooting.
• Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical concepts clearly to diverse audiences, including customers and cross-functional teams.