Business Intelligence Analyst

Job Overview

As a member of the Shrewsbury and Telford Hospital NHS Trusts Business Intelligence Team you will support in developing and applying new and innovative ways of managing and analysing data. You will support the Business Intelligence senior team on the building of innovative applications using state-of-the-art big data technologies, and data from a wide variety of sources.

We are seeking someone to join the team in our quest to enable Healthcare and NHS professionals to make the right and most cost-effective decisions for patient care and healthcare services. Using the very latest developments in analytics and Operational Research you will be supporting in providing actionable data insight to senior managers and clinicians through the power of advanced analytics.

Main duties of the job

• Support in the provision of high-quality information to projects across the Trust and as part of wider system collaborative working
• Develop efficient, timely and accurate information services to the Trust and take responsibility for the provision of strategic information on both a routine and ad-hoc basis
• Using high-level personal knowledge and skills in complex analytical techniques, the post-holder will assist in developing analytical capability within the Trust, including statistical tools and analytical models

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• Demonstrate detailed use of various visualisation/BI packages i.e. Qliksense, SSIS, PowerBI to create detailed and impactful reports
• Possess the technical skills to develop interactive data analysis to support service delivery and drive transformation.
• Be comfortable working both within a team and autonomously showing the tenacity and innovation required to meet end goals.
• Handle and analyse large health and social care datasets using tools such as SQL, supporting the development of actionable intelligence
• Proactively build effective working relationships across the Shropshire and Telford System with other information teams to ensure business deliverables are met and delivered.
• Make best use of data to drive decision-making and support clinical care pathways to be better understood and enhanced

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• Support in connecting the population health management approach to provider datasets
  
  

Working for your organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP