Lead cross-functional programs scaling AI/ML training infrastructure for frontier models, ensuring end-to-end reliability and team alignment. Act as a first-responder for incidents, drive process improvements, and bridge technical complexity for leadership. Requires 7+ years in technical program management, deep expertise in distributed systems, and crisis management in high-ambiguity environments.
Key Highlights
Own end-to-end programs for scaling AI/ML training infrastructure across pre-, mid-, and post-training phases
First-responder role: triage incidents, coordinate cross-team resolutions, and champion blameless post-mortems
Build processes, visibility tools, and stakeholder alignment for high-performance, large-scale distributed systems
Key Responsibilities
Lead cross-functional programs scaling training infrastructure for pre-training, mid-training, and post-training workflows
Coordinate end-to-end reliability of GPU clusters and training stacks with engineering leads and external partners
Triage and resolve active incidents, escalations, and crises with cross-team alignment
Identify bottlenecks in infrastructure and prioritize investments to maximize research velocity
Create visibility tools for training run health, cluster reliability, and performance metrics
Design lightweight, durable processes for cross-team handoffs, config management, and checkpoint workflows
Translate technical complexity into clear status updates and decision frameworks for leadership
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Technical Skills Required
Distributed Systems
Large-Scale Cluster Management
Technical Program Management
Benefits & Perks
Top-tier compensation (salary + equity)
Comprehensive health & wellness (medical, dental, vision, life insurance + wellness allowance)
Visa sponsorship for exceptional talent
22 weeks paid parental leave (all genders)
Unlimited PTO (U.S.), 30 days (U.K.)
Office meals (lunch & dinner daily)
Team-building events & off-sites
Job Description
Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.Research Program Managers at Reflection are high-leverage leaders and operators who embed directly with research and infrastructure teams to accelerate the pace of frontier model development. They are not project trackers. They are force multipliers who bring clarity to ambiguity, drive decisions when the path forward is unclear, and ensure that the work happening across multiple teams connects into a coherent whole.
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