Euphoros Inc. seeks a Cloud Engineer to monitor and support private, hybrid, and on-premises cloud infrastructure in a 24x7 environment. Responsibilities include proactive monitoring, incident response, cybersecurity monitoring, and supporting Microsoft-based cloud technologies. Requires experience with IT infrastructure, cloud platforms, networking fundamentals, and Microsoft ecosystem technologies.
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Key Responsibilities
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Benefits & Perks
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Job Description
Job Title: Cloud Engineer
Company: Euphoros Inc.
Location: Remote
About Us: Euphoros Inc., a global leader in creating blissful experiences, invites you to join our dynamic team. With a legacy spanning over two decades, we infuse positivity into every aspect of our business. Our innovative solutions have garnered industry recognition and we’re excited to welcome a new member to our team.
Job Description:
As a Cloud Engineer, you will:
- Monitor and support private cloud, hybrid cloud and on-premises infrastructure environments in a 24×7 operational setting.
- Perform proactive infrastructure monitoring, alert management, troubleshooting and incident response activities.
- Provide operational support across cloud infrastructure, networking, systems administration and cybersecurity domains.
- Conduct real-time cybersecurity monitoring and assist in identifying, escalating and responding to potential threats or security incidents.
- Support Microsoft-based cloud and infrastructure technologies including Azure, Windows Server, Microsoft 365 and related platforms.
- Assist with infrastructure patching, system maintenance, backup verification and operational health checks.
- Maintain operational documentation, incident records and knowledge base articles following IT service management best practices.
- Collaborate with internal engineering teams to improve automation, monitoring, resiliency and operational processes.
- Participate in shift rotations, after-hours support and major incident response activities when required.
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Requirements:
- Experience supporting IT infrastructure, cloud platforms or managed services environments.
- Good understanding of infrastructure and networking fundamentals including: DNS, DHCP, VPNs, Firewalls, TCP/IP, Routing & connectivity concepts
- Familiarity with Microsoft ecosystem technologies such as: Microsoft Azure, Windows Server, Microsoft 365, Active Directory
- Basic understanding of cybersecurity concepts including: Threat monitoring, Endpoint security, Vulnerability management, Security incident handling
- Strong troubleshooting and analytical problem-solving skills.
- Excellent communication and documentation skills in English.
Preferred Qualifications:
- Experience working in: NOC environments, SOC environments, Managed Service Providers (MSPs), 24×7 support operations
- Exposure to: SIEM platforms, Monitoring tools, Endpoint Detection & Response (EDR) tools, Azure security services
- Scripting or automation experience using: PowerShell, Bash, Python
- Knowledge of ITIL processes and operational best practices.
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Benefits:
- Competitive compensation package and career progression opportunities.
- Professional development opportunities, including company-sponsored training programs and reimbursement for approved industry certifications and relevant professional courses.
- Fully remote work environment with flexible arrangements.
- Opportunity to work on cloud technologies supporting international customers.
- Exposure to enterprise-grade infrastructure and operational environments.
- Opportunity to work with modern work management, collaboration and operational platforms used by global technology teams.
- Positive and collaborative work culture that values creativity, innovation, continuous improvement and knowledge sharing.
How to Apply: If you are passionate about this role and eager to make an impact, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you are a great fit for this role to [email protected]
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