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Junior AI Support Specialist

Remote
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AI Summary

Alpine Business Consulting seeks an entry-level Junior AI Support Specialist to assist in managing AI-driven support tools and reporting dashboards for a major German automotive client. The role involves monitoring support requests, configuring data validation rules, maintaining documentation, testing updates, and tracking technical bugs. Candidates must have basic data organization familiarity, strong written communication skills, logical problem-solving abilities, and comfort with remote collaboration tools.

Key Highlights
Entry-level position focused on AI support tools and automated reporting systems
Remote work with emphasis on clear communication and documentation
Assistance with data validation, bug tracking, and user guide creation
Opportunity to work on large-scale projects for a German automotive group
Key Responsibilities
Monitor and respond to support requests related to internal AI tools and automated reporting systems
Assist in the configuration of basic data validation rules to ensure information remains accurate and consistent
Maintain and update technical documentation so that client teams can manage their systems independently after a project concludes
Perform testing on software updates and new configurations before they are moved into a live environment
Help track and categorize technical bugs, following up with consultants to ensure they are fixed promptly
Draft user guides and training materials that translate complex technical functions into plain language
Support the data cleanup process by identifying duplicate records or missing entries within the system
Participate in regular team syncs to report on system performance and user feedback
Technical Skills Required
Data organization Technical documentation Bug tracking User guide creation
Benefits & Perks
Competitive compensation for entry-level role
Remote work flexibility
Mentorship from senior consultants
Real-world exposure to large-scale enterprise systems

Job Description


Alpine Business Consulting is a specialized team focused on repairing enterprise performance management and reporting systems that have become overly complex or unreliable. Many organizations invest heavily in planning tools only to find that poor implementation leaves them with inconsistent data and manual processes that hinder growth. We step in to fix these configurations or build better foundations from the start. Currently, we are providing these services for a major German automotive and technology group as they navigate a transition toward smarter data management and AI assisted reporting.
Our consultants avoid corporate jargon and focus on providing a single source of truth for finance and operations teams. We believe in fixed price projects, thorough documentation, and clean handovers. Because we are a fully remote company, we prioritize clarity in communication and predictability in our results. We are now looking for a Junior AI Support Specialist to assist our team in managing systems for our automotive client and ensuring their internal users have the support they need.

The role
The Junior AI Support Specialist is an entry level position designed for someone who is analytically minded and eager to learn the technical side of business systems. You will assist our senior consultants in maintaining AI driven support tools and reporting dashboards. This is not a role where you will be left to handle complex engineering alone. Instead, you will be part of a team that values accuracy over speed and documentation over guesswork. This is a permanent, full-time role that is conducted entirely through remote work, allowing you to contribute from your own environment while staying connected through digital tools.

What you will do
  • Monitor and respond to support requests related to internal AI tools and automated reporting systems.
  • Assist in the configuration of basic data validation rules to ensure information remains accurate and consistent.
  • Maintain and update technical documentation so that client teams can manage their systems independently after a project concludes.
  • Perform testing on software updates and new configurations before they are moved into a live environment.
  • Help track and categorize technical bugs, following up with consultants to ensure they are fixed promptly.
  • Draft user guides and training materials that translate complex technical functions into plain language.
  • Support the data cleanup process by identifying duplicate records or missing entries within the system.
  • Participate in regular team syncs to report on system performance and user feedback.


What we look for
  • Basic familiarity with how data is organized in business software or spreadsheets.
  • Strong written communication skills and the ability to explain technical steps clearly.
  • A logical approach to solving problems and a high attention to detail.
  • Willingness to learn new software platforms and configuration tools specifically for AI support.
  • The ability to work independently in a remote setting while meeting established deadlines.
  • A professional attitude and a preference for direct, honest communication.
  • Any previous internship experience or university projects involving business technology or data analysis is a benefit.
  • Comfort working with common collaboration tools like video conferencing and shared document platforms.


What we offer
We provide a working environment that values real world experience and transparency. This position is paid, and the compensation is competitive for an entry level role in the current market. You will gain direct exposure to large scale projects for a major German automotive and technology group, learning how high level business systems are maintained. Since we are fully remote, you will have flexibility in your daily routine and a direct line to senior consultants who can provide mentorship without the typical corporate hierarchy. Our focus is on doing the work right the first time, which means you will be encouraged to take the time needed to produce high quality documentation and reliable configurations.
Alpine Business Consulting remains dedicated to a culture of predictability. We avoid the burnout common in specialized consulting by focusing on realistic timelines and clear project scopes. As you grow in this role, you will become the person who understands how to bridge the gap between technical AI tools and the practical needs of a finance department. We prioritize internal training and ensuring every team member has the resources they need to succeed in a remote environment.

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