Talent Coordinator - Onboarding Specialist (Remote)

Contract: 6 Months and Possibility of Extension

Note - candidate needs to be able to support CST or EST time zones.

JOB DESCRIPTION

Position is fully remote but candidate needs to be able to support CST or EST time zones.

Job Summary

The Talent Coordinator assists in the onboarding of new talent. Serves as an ambassador for *** ensuring the candidate has a lasting and favorable impression of the company.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

· First Point-of-Contact: Serve as the initial contact for candidates regarding background check and drug screen policies and processes, ensuring their questions are thoroughly addressed.

· Brand Ambassador: Embody the company's People First Commitments and Values of Success, Integrity, Diversity, Inclusion, Safety, Environmental Stewardship, and Customer Service in all interactions, acting as a brand ambassador.

· Partnership Building: Support internal and external customers by fostering engagement through prompt and effective responses to inquiries and issues.

· Effective Communication: Provide timely, thoughtful, and engaging written and verbal communication to customers throughout the hiring process.

· Process Knowledge: Maintain a thorough working knowledge of processes to accurately answer candidate questions and provide necessary information.

· Candidate Profile Management: Keep candidate offer profile notes updated with current and accurate data, reflecting the candidate’s or new hire’s status.

· Issue Resolution and Escalation: Ensure that all candidate and Talent Advisor questions are fully addressed, escalating complex or difficult issues as necessary.

· Pre-Employment Process Coordination: Work closely with the hiring team to provide updates on the candidate's pre-employment process and ensure that all pre-boarding actions are completed in a timely manner.

· Pre-Employment Checks: Monitor and follow through to ensure each pre-employment check is fully executed, remaining proactively engaged throughout every step of the process.

· Administrative Support: Perform administrative duties specific to the department, such as conducting research, processing requests, updating standard templates and reports, and preparing collateral materials.

· Customer Service Excellence: Provide high-quality, timely, and professional customer service, ensuring a positive experience for all stakeholders.

Education and Experience

Education: High School Diploma or GED (accredited).

Experience: Four years of prior work experience in HR or Recruitment.

1-3 years of experience

Previous experience in Oil & Gas, Transportation or Waste experience preferred not required.

Fluent in French, preferred not required.

Other Knowledge, Skills or Abilities

Proven ability to establish and maintain excellent working relationships

Strong interpersonal and organizational capabilities

Demonstrates initiative and self-motivation

Ability to multi-task, manage conflicting priorities and meet deadlines

Experienced and proficient (ability to use without assistance) with Microsoft Office, Teams, Excel, Outlook and internet searches

Presentation skills

Must be willing to work various start times to accommodate various time zones

Excellent verbal and written communications skills

Must have excellent time management and organizational skills in order to accomplish numerous tasks and assignments

Proven problem solving ability and successful conflict resolution

Strong analytical skills

Excellent customer focus