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Customer Success & Project Management Specialist (Remote)

Innovativity Utica-rome Area
Remote
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AI Summary

Manage US brand & creator communications, ensure exceptional customer experience, and drive process improvements. Requires strong attention to detail, data analysis, and project management skills. Fluent English, flexible hours (4 pm - 1 am OR 10 pm - 7 am EEST), and startup environment experience preferred.

Key Highlights
Flexible hours (4 pm - 1 am OR 10 pm - 7 am EEST)
Remote work from anywhere
Growth-oriented startup environment
Customer success/support/service or project management experience
Key Responsibilities
Constant communication with US brands and content creators
Provide exceptional customer experience
Tasks requiring strong attention to detail, data analysis, and project management skills
Reach weekly/monthly goals with the team
Identify and solve significant problems
Technical Skills Required
Customer Success Project Management Data Analysis
Benefits & Perks
Gross salary starting at 1,500 EUR/month
Remote workplace
500 EUR yearly training budget

Job Description


We’d Be Great Together If

  • Your productive hours are either 4 pm – 1 am OR 10 pm – 7 am EEST
  • You have a structure and performance-oriented mindset
  • You’re attentive to details others might miss
  • Communication and problem solving bring you joy
  • Working in a startup environment excites you – yes, we get the memes and are over-achievers
  • You have customer success/support/service or project management experience
  • You are fluent in English
  • You are hungry to learn

If The Feeling Is Mutual, We Offer

  • Gross salary starting at 1,500 EUR/month
  • Remote workplace (work from anywhere – you can chill in the Bahamas in your pyjamas!)
  • A growth-oriented tribe. We value health, awareness, consciousness and enjoy being Human
  • Position in one of the fastest-growing startups in Lithuania
  • Constant learning (500 EUR yearly budget for training to keep you sharp-minded)
  • Home office tools (the essentials and some nice gifts too). If this is not for you, an office or a co-working space will be arranged!

Your Responsibilities Will Include

  • Constant communication with brands and content creators from the US. Chats and giggles, as well as problem-solving and thinking sharp
  • Providing the best customer experience they ever had and will ever have
  • Tasks that require a strong attention to detail, data analysis, and project management skills
  • Reach weekly/monthly goals together with your team
  • Constant thinking of “how can this process be done better?” or “am I being the coolest I can be?”
  • Taking the initiative to identify and solve significant problems

Contact us!

Reach out to discuss the opportunity & send your answers to:

Kevin Kay

[email protected]

+370 445 02342

Apply Now

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