People Operations Manager

Team Outsider owns and operates 16 award-winning campgrounds across 10 states, serving 100,000+ guests annually, and has been named by Inc. Magazine as the #1 Fastest Growing Company in Montana. Our team of 300+ is the reason any of it works.

Build the operational engine behind an extraordinary People Team.

At Team Outsider, our mission is simple: To be the most hospitable team in the world.

Hospitality starts long before a guest checks in. It starts with how we hire, onboard, support, and care for our team.

We're looking for someone who loves bringing order to complexity. Someone who gets genuine satisfaction from building systems, improving processes, and making work easier for everyone around them.

While this role supports all areas of the People Team, its primary focus is building the operational foundation that allows our team to deliver extraordinary experiences consistently and at scale.

How You'll Make An Impact

• Build a recruiting engine that attracts more qualified candidates while delivering a responsive, hospitality-driven candidate experience.
• Grow and maintain a proactive talent community so we're building relationships before positions open.
• Keep every hiring process organized and moving with clear workback plans, thoughtful communication, and consistent documentation.
• Ensure onboarding, performance reviews, compliance, and People Operations happen accurately and on time.
• Build organized, secure, audit-ready People systems that leaders can trust.
• Continuously improve how we work through AI, automation, and better processes.
  
  

You'll Thrive Here If You

• Love creating systems, workflows, and organization.
• Naturally spot opportunities to improve how work gets done.
• Sweat the details and rarely let things fall through the cracks.
• Can coordinate many moving pieces while keeping people informed.
• Embrace new technology and use AI thoughtfully to work smarter.
• Communicate with warmth, responsiveness, and professionalism.

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• Handle confidential information with integrity.
• Find fulfillment helping others succeed behind the scenes.
  
  

This Role Probably Isn't For You If

• You'd rather inherit organized processes than build them.
• Organization and documentation feel like a chore.
• You wait to be told what to improve instead of taking initiative.
• You're uncomfortable learning new technology or experimenting with AI.
• Details and follow through aren't your strengths.
  
  

We don't expect you to have every answer on day one. We do expect curiosity, ownership, and a desire to leave every process better than you found it.

Why Team Outsider?

Team Outsider is a place where people care deeply about the work they do, the people they do it with, and the guests they serve. We're building a team of people who want to make a meaningful impact and get better every day.

A Talent-Dense, High-Performing Team

Work alongside people who take ownership, move quickly, support one another, and hold high standards.

Flexibility & Autonomy

Enjoy the flexibility of a fully remote role while having the trust and autonomy to do your best work.

A Chance to Build Something That Lasts

This role sits at the heart of our next phase of growth. You'll help build the systems, processes, and foundation that will shape the future of our People Team.

High Impact & High Visibility

Your work will directly influence how we attract, hire, support, and develop our team, helping create better experiences for candidates, team members, and leaders across the company.

A Culture That Cares

Team Outsider is a place where people care deeply about the work they do, the people they do it with, and the guests they serve. We're building a team of people who want to make a meaningful impact and get better every day.

Personal & Professional Growth

You'll be surrounded by people who are committed to learning, improving, and challenging each other to get better every day.

Benefits & Perks

• Fully remote role with flexibility
• Unlimited PTO
• 401(k) with company match
• Profit-sharing opportunities
• Annual complimentary vacation at one of our campgrounds after one year of service
  
  

Our Core Values

• We Put Our Team First
• We Make Them Say "WOW!"
• We Express Gratitude
• We Get Better Every Day
• We Are Steadfastly Resourceful
• We Give Back
  
  

The Pay Range For This Role Is

60,000 - 65,000 USD per year(Remote)