ServiceNow Developers! in AUSTRALIA

Please Note:

We are particularly interested in candidates who hold NV1 or NV2 security clearances. As security clearance is a requirement for our roles only Australian Citizens are invited to apply.

Novabridge is a growing technology company specialising in ServiceNow. We have set out to be measured by the quality of our work and the success of our clients. We focus on one thing - a collective desire to deliver optimised ServiceNow results for our clients. Novabridge prides itself on the wonderful team we have built, and we are looking for more ServiceNow specialists to help us achieve our mission.

About the role(s)

Novabridge is seeking ServiceNow administrators and developers to provide ServiceNow design, development, testing, deployment and system integration for Federal Government clients based in Canberra ACT. We are interested in talking with candidates of all levels of experience - from junior admins up to senior developers.

Successful candidates will be able to provide evidence of their capability to design, configure, deploy and customise ServiceNow instances and applications within ServiceNow. We work across the whole ServiceNow platform, but core skills within ITSM, ITOM, HRSD, App Dev and Integration are highly desirable.

This role is offered as a full-time position with a competitive salary and training.

Some remote work is possible, but eventually we may want you to be in Canberra, or travel to Canberra in accordance with client requirements. This is negotiable and will depend on the projects you work on. We will consider subsidising relocation costs, subject to negotiation.

Responsibilities

As a ServiceNow Specialist, you will:

• Provide software configuration and customisation including, but not limited to custom scripting workflow administration, report setup, data imports, integration, and third-party software integrations.
• Lead or contribute to business analysis, design, deployment, and testing of ServiceNow solutions. Lead or contribute to business development, including pre-sales consultation and prototyping.
• Work with functional and administration teams to deliver automated workflow solutions in ServiceNow.
• Facilitate and support the rollout of new applications and enhancements in ServiceNow. Integrate ServiceNow applications with 3rd party products.
• Develop and maintain custom workflows.
• Problem-solve in during outages, errors, incidents, and defect remediation.

Benefits and perks

We are building a tribe at Novabridge. A place where our people can be successful, continuously challenged, and grow. While technical skill is paramount, we also value integrity, generosity, natural problem-solving and continuous improvement. We are discerning in who we welcome into the fold. We invest in our staff training and professional growth because our people are at the core of our ability to provide a superior service to our clients. We fund professional development based on each employee's individual goals. This includes training, certification, and industry events.

Skills and experience

• Knowledge and experience of ServiceNow at an architectural, systems administration and/or development level.
• Experience in operations and/or projects using ServiceNow ITSM, ITOM, Application Development and Integration, implementation, and customisation based on ITIL (v3 and v4) best practices.
• Ability to work with clients to synthesise requirements into implementation.
• Integration of ServiceNow with other applications & toolsets.
• Experience with working or developing with JavaScript – HTML5, Jelly, jQuery, and AngularJS.
• Proven experience in full development life-cycle (requirements, design, build, test, deploy, support), especially using Agile/Scrum methodology.
• Certified ServiceNow Administrator (Certified Application Developer a plus)
• Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
• Administration of ServiceNow including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus.

Security Clearance

Successful candidates must either:

• hold an active Australian Federal security clearance of Negative Vetting 1 (NV1), or higher; or
• Specialists with no or lower clearances will be considered if their skills and experience are considerable.
• You must be willing to undergo the security clearance process.

Only Australian citizens will be considered. No permanent residents, please. There are lots of wonderful visa-holders available to work in Australia, but sadly, our clients require our team to hold federal government security clearances.

If you are not an Australian citizen, we will NOT respond to your application. Thank you for your understanding. No recruiters, please.