Compliance Manager - Vendor and Stakeholder Management

TorchStone is hiring a full-time Compliance Manager with a vertically integrated health system in its corporate security organization. The incumbent’s primary remit focuses on delivering exceptional compliance management to assist the client as they strive to provide best in class security at scale. Integrated within the client’s area level leadership structure, the incumbent will own strategic and operational programs and processes relating to vendor and stakeholder management that are critical to the client’s success.

The Compliance Manager will engage effectively with business partners, vendor organization leadership, as well as stakeholders to provide a critical eye and a perspective for process improvement that facilitates holistic security program success. Commensurate with a senior role on an established team, this is a high visibility position that requires curiosity, thoughtfulness, and a dedication to solving the big problems with little to no guidance; imagination and flexibility are key factors for success. The right candidate will bring their subject matter expertise in compliance, contract governance, and security risk management to the table; they will then seamlessly combine hard skills with soft, demonstrating value for business partners as well as client security stakeholders.

Scope of Work:

• Oversight of guard force vendor compliance efforts and framework building
• Review SLA/KPI performance, audit results, and macro compliance data sets across guard force contracts
• Identify performance trends, systemic risks, and process gaps to escalate issues to executive leadership
• Track vendor remediation plans and corrective action items to drive partner accountability
• Review operational data, financial invoices, and billing to validate rate compliance against active contract terms
• Conduct variance analysis on high-volume spend data and assist with budgeting planning and concerns
• Support Quarterly Business Reviews (QBRs), governance reviews, and vendor performance discussions
• Coordinate cross-functionally with Sourcing, Finance, and Market Operations
• Translate large compliance data sets into clear, accurate, and actionable insights for leadership
• Focus strictly on trends, exceptions, and performance gaps rather than raw operational data collection
• Lead regular meetings with counterparts to ensure regional and vendor alignment
• Advanced presentation, proposal, and report writing skills to support executive-level reporting

Basic Qualifications / Experience:

• Bachelor’s Degree in Criminal Justice, Security Management, Public Administration, Business Management, Compliance, or related field
• Minimum 7–10 years of relevant professional experience
• At least 3–5 years in a role directly tied to compliance oversight, contract governance, or regulated operational environments
• Experience working across multiple stakeholders and supporting executive-level performance reporting
• Hands-on experience with data analysis and reporting tools (Advanced Excel, Power BI, or similar dashboarding tools)
• Experience within contract/compliance tracking environments (e.g., KPI/SLA scorecards, audit logs, issue tracking systems)
• Experience with financial and operational data review (invoice validation, rate compliance, variance analysis)
• Ability to communicate complex issues effectively, verbally and in writing
• Authorization to work in the U.S.

Preferred Qualifications:

• Master’s degree (MBA/MS) in security, business, compliance, or related field
• High degree of relevant experience in the guard force industry
• Demonstrated ability to build a compliance framework and stand up a program from the ground up

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• Strong working knowledge of physical security systems, contract security management, and processes
• Executive level briefing skills and advanced skills in maintaining a budget
• Demonstrated expertise in root cause analysis and translating large data sets into actions
• CPP, PSP, PMP, or similar professional certification

Key Incumbent Attributes:

• Dedication to speed and precision
• Commitment to diversity of thought and professional opinion
• Flexible, high output mindset
• Ownership focused
• Ability to scale at the speed of the client
• Comfortable building a foundation and providing the organization with industry best practices

Integrated Employee Benefits

• $180K - $195K Annual Salary

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• 100% Employer paid Group Life Insurance
• 100% Employer paid Accidental D&D Insurance
• $75 monthly cell phone allowance
• Retirement: Matching 401(k) contributions up to 6%
• Kaiser Permanente Medical benefits package
• Adoption and relocation assistance programs
• Financial coaching and retirement planning
• Complimentary 12-month Apple Fitness+ or Digital Peloton Membership
• Employee discounts and member pricing for a variety of products and services to support employee wellbeing, including nutrition counseling; gym memberships; travel services; supplemental insurance, pet insurance, etc.
• Training and career development, including on-demand self-paced resources, instructor-led live virtual classes, and classroom training programs on key business topics, such as leadership, productivity, effective business writing, and IT topics

Equal Employment Opportunity

We are committed to equal employment opportunity and to creating an inclusive environment for all employees. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected status under applicable law.