AI Summary
Plans, develops, and implements quality techniques and programs to maintain standards. Leads ESC projects and process improvements while coordinating testing and customer support. Requires 0-3 years experience with quality metrics, audits, and continuous improvement.
Key Highlights
Lead ESC projects on new and modified processes and products
Monitor and resolve process and product quality issues
Develop continuous improvement (Kaizen) programs
Key Responsibilities
Plans, develops and implements techniques and programs to ensure quality levels are maintained in accordance with organization's quality standards
Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans
Monitors, identifies, fills-gaps and develops various controls to improve process and product quality
Leads ESC projects on new and modified processes and products following ESC standards
Ensures output are within DENSO's standards and launched on-time
Performs internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders
Monitors various data sources to identify, contain and lead resolution to process and product quality issues
Coordinates activities to implement countermeasures and track effectiveness
Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders
Supports various customers to resolve field inquiries and warranty issues
Develops effective communication and relationships with customers to ensure satisfaction with DENSO Quality
Researches, plans, develops and implements continuous improvement (Kaizen) programs
Effectively communicates with management, peers, customers, and other stakeholders on technical issues
Performs other duties as assigned
Technical Skills Required
Benefits & Perks
Medical, Dental, Vision, Prescription Drug plans
401K with 4% Company Match
Vacation/PTO and 13 Paid Holidays
Job Description
Job Description
Essential Duties and Responsibilities:
- In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization’s quality standards.
- Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
- Lead ESC projects on new and modified processes and products following ESC standards. Ensure output are within DENSO's standard's and launched on-time.
- Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.
- Monitor various data sources to identify, contain and lead resolution to process and product quality issues. Coordinate activities to implement countermeasures and track effectiveness.
- Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
- Support various customers to resolve field inquiries and warranty issues. Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
- Research, plan, develop and implement continuous improvement (Kaizen) programs.
- Effectively communicate with management, peers, customers, and other stakeholders on technical issues.
- Performs other duties as assigned.
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- Bachelor's degree in mechanical or electrical or related field
- 0-3 years of relevant experience
- Proficient in Microsoft Office Suite (Excel, Word, and PowerPoint). Working knowledge with email software (e.g. Lotus Notes preferred), and other proprietary company software. Working knowledge of inventory tracking software (e.g. AS400/BPCS)
- Good communication skills with the ability to interact effectively at all levels throughout the organization and with suppliers and customers.
- Ability to successfully motivate DPAM internal associates in regard to resolving quality issues.
- Competent written and verbal communication skills. Must be a good presenter that can interpret information based on a general knowledge of the organization, its products and procedures, and provide an independent explanation and discussion based on the technical or complex nature of the materials being discussed
- Good customer service skills with an ability to approach every business relationship partnership
- Basic analytical skills with an ability to independently evaluate and develop innovative solutions to complex situations, applying knowledge of specialty area and use of sound judgement
- Basic negotiation skills. Ability to resolve difficult or complicated situations that are often sensitive in nature. Recognizes and applies subtle cues in anticipating customers’ needs and potential next steps
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
- Medical, Dental, Vision, Prescription Drug plans
- 401K with 4% Company Match
- Vacation/PTO and 13 Paid Holidays
- Bonus Program
- FSA/HSA and Dependent Care Programs
- Company provided Life, Disability, ADD and Business Travel Insurance
- Various No Cost Wellness & Chronic Condition Management Programs
- Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
- Tuition Reimbursement
- Career Development and Ongoing Training
- Employee Assistance Program
- Employee Spotlight and Recognition Program
- Volunteer Opportunities
- Onsite Fitness Center (vary by location)
- Cafeteria and food markets (vary by location)
- Onsite Health Clinic and Pharmacy (vary by location)
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Annual Salary: $81,000 - $101,000
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