We’re searching for a Data Support Engineer who will be responsible for ensuring the daily delivery of data to the business is on time and of sufficient quality. Engineers will take part in several activities including monitoring and restarting of ETL processes, investigating, and resolving incidents, and implementing small changes which could be system enhancements or ad hoc data requests.
Work at Exadel - Who We Are
Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,800+ employees in development centers across America, Europe, and Asia. Our people drive Exadel’s success and are at the core of our values.
About the Customer
The history of the customer started as a boutique IT company in 2008. In less than three years, it grew to become a leading IT company with 100+ employees, serving clients from around the globe. Today, the customer is the digital health lab that aims to improve and save lives through technology.
Requirements
- Experience with cloud technologies including dbt Cloud, Fivetran, and Snowflake
- Competency in Microsoft SQL Server, SSIS, and Azure Data Factory
- Knowledge of reporting tools such as Power BI
- Proficiency in Git and GitHub Pull Requests
- General understanding of the overall data ecosystem
- Highly adaptable, with the ability to thrive in an evolving landscape and rapidly changing priorities
- Ability to work collaboratively in a fast-paced, team-oriented environment, as well as independently with minimal supervision
- Strong documentation skills to ensure clarity and consistency in processes and practices
- Ability to investigate and troubleshoot complex data transformation processes
Nice to Have
- Knowledge of Incident Management, Jira & Monitoring/Alerting
- Practice in working with GitHub Actions, Terraform
- Skills in AWS cloud services, particularly (e.g., AWS Lambda, S3 and ECS)
- Familiarity with Azure Logic Apps
- Understanding of the entertainment or ticketing industry
English level
Upper-Intermediate+
Responsibilities
- Maintain, operate, monitor, and enhance data management systems
- Monitor data quality, ensuring production data is always accurate and available for key stakeholders
- Ensure data availability and timely for various processes such as machine learning data training, analysis, and Reporting
- Highlight any concerns with regards to data reliability, efficiency, and quality
- Handle incidents related to data availability and support other teams in resolving issues
- Ensure that incidents are resolved quickly, and the root cause analysis is performed and understood to prevent repeat occurrences
- Support stakeholders by providing ad hoc data extracts to data scientists, ML engineers, data analysts, and other stakeholders
- Aid the team in delivering an outstanding service to their users, making the company more data driven
Advantages of Working with Exadel
Transparent Career Roadmap
- The HR manager accompanies each employee on their first steps in the company and assists them in achieving future professional goals
- Exadel is a global company with 30+ offices in 15+ countries. Employees have the chance to discover new places to live and work and can transfer to any location that has an Exadel production office. The HR manager and the Global Mobility specialist accompany the employee and assist throughout the relocation process
- Your career growth is in your hands, so each Exadeller decides when to level up and initiate performance assessments. The management team supports career planning and the discovery of new tech stacks and languages
Learning & Development Opportunities
- We believe in nurturing talent and fostering growth. That's why we budget every year for your continuous learning journey. From professional development courses to books and certification, we're invested in your success
- Employees participate actively and benefit from the knowledge-sharing environment across seven practice units: Digital Marketing Technologies, Content Marketing, AI, QA, QAA, Agile, and DevOps
- Employees can find recordings from meetups and trainings on Exadel’s Internal Learning System
Work & Life Balance
- Each Exadeller is in charge of managing their workflow independently without being micromanaged at every step; it is, however, important that an employee always attends meetings, logs their time, and meets deadlines
- Operating from the office or remotely depends on which mode the employee prefers. Hybrid or remote mode staff will receive the necessary equipment before their first working day. For those who prefer to work in the office, the office network offers up-to-date equipment, good facilities, and a warm, collaborative environment
- The team meets at two annual team-building events across locations; in addition, there are team events such as Pizza Days, Programmer’s Day, informal meetups, board game parties, and sports initiatives
Employee Perks & Bonuses
- The Exadel referral program covers all regions and involves recognition for hired recommended professionals. Depending on the location and the position, an employee receives a monetary bonus for recommending a candidate to Exadel who ends up being hired
- Employees collect coins for numerous project activities, exchanging them for products or services of their choice available at the Exadel store
- Volunteers for mentoring, interviewing, performing assessments, and participating in community meet-ups get additional monetary bonuses
- Location-dependent, Exadellers can access benefit platforms with vouchers for online stores, medical insurance reimbursement, sports membership fees, vacations, and childbirth bonuses
