Senior Delivery & Operations Engineer - Telecom Software Deployment & Support
Drive software deployment and ensure seamless service delivery for tier-1 telecom operators. Collaborate with clients and internal teams to maintain high availability of next-gen telecom platform solutions.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
We are seeking a highly skilled Delivery & Operations Engineer to drive software deployment and ensure seamless service delivery for tier-1 telecom operators across Oman and the broader Middle East region.
Please note that our client want to find candidates can speak Chinese and open to relocate to Oman
π ROLE OVERVIEW
β’ Job Title: Delivery & Operations Engineer
β’ Location: Muscat, Oman (with regional travel)
β’ Salary Range: $3,600 - $4,600 USD / Month
β’ Employment Type: Full-time, Permanent
β’ Industry: Telecommunications / Cloud & Software Solutions
π JOB SUMMARY
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You will bridge the gap between project delivery and daily operations. Responsible for end-to-end software deployment, technical support (L2/L3), critical troubleshooting, and platform optimization. You will work closely with client-side engineers and internal R&D teams to ensure high availability of next-generation telecom platform solutions.
π KEY RESPONSIBILITIES
β’ Deploy, configure, and commission telecom software platforms in customer environments.
β’ Support system integration, User Acceptance Testing (UAT), and live production rollouts.
β’ Provide advanced L2/L3 technical support, proactively monitoring platform health and resolving critical incidents.
β’ Lead Root Cause Analysis (RCA) for high-priority issues and drive permanent fixes.
β’ Act as the primary, trusted technical interface for assigned telecom operators.
β’ Deliver technical training and operational guidance to the customerβs engineering teams.
π― KEY REQUIREMENTS
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β’ Education: Bachelorβs degree in Computer Science, Telecommunications, or IT.
β’ Experience: 3+ years of proven experience in software deployment, system operations, or technical support within the telecom/ICT sector.
β’ OS & Infrastructure: Strong hands-on Linux/Unix administration. Experience with Docker/Kubernetes is a major plus.
β’ Databases & Networking: Proficiency in MySQL/PostgreSQL and solid understanding of TCP/IP, DNS, VPN, and firewalls.
β’ Domain Knowledge (Preferred): Experience in eSIM Ecosystem (SM-DP+, SM-DS), MVNO platforms, IoT Connectivity, or BSS/OSS systems.
β’ Language: Fluent English is mandatory (Arabic language skills are a strong advantage).
π WHAT WE OFFER
β’ Competitive Tax-Free Salary ($3,600 - $4,600 USD/month based on capabilities).
β’ Full Relocation Package (Visa sponsorship, flight tickets, and initial accommodation support).
β’ Premium international medical insurance coverage.
β’ Clear paths for career progression into Solutions Architecture or Project Management.
β’ An innovative, inclusive, and international team culture.
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