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Senior Azure DevOps Engineer - Observability & Monitoring (Dynatrace Expert)
Remote
AI Summary
Lead DevOps Engineer to drive observability excellence, strengthen monitoring practices, and ensure system reliability across complex production environments. Proven Dynatrace and Kubernetes skills required.
Key Highlights
Expertise in Dynatrace and Kubernetes
Manage end-to-end monitoring and alerting
Triage and resolve incidents using JIRA
Key Responsibilities
Manage end-to-end monitoring, alerting, and observability for production applications using Dynatrace, Splunk, and Grafana
Develop and maintain documentation outlining best practices for logging and monitoring
Triage, prioritize, and resolve medium-complexity incidents and service requests using JIRA
Define service level objectives and establish average completion time benchmarks
Present metrics and escalated ticket trends regularly to leadership
Technical Skills Required
Benefits & Perks
Fully Remote in Canada (CST Time zone shift)
Job Description
Role: Senior / Lead Azure Devops Engineer (Observability & Monitoring)
Fully Remote in Canada (CST Time zone shift)
Job Type: Contract
Duration: 1 year
Key Notes From Client
- We really need an expert in Dynatrace, this is probably the main requirement here.
- Proven Dynatrace and Kubernetes skills are a must, plus experience with Azure cloud.
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Join the Client as a Lead DevOps Engineer where you will drive observability excellence, strengthen monitoring practices, and ensure system reliability across a complex production environment. Your expertise will directly improve operational maturity and support delivery at scale.
Responsibilities
- Manage end-to-end monitoring, alerting, and observability for production applications using Dynatrace, Splunk, and Grafana, ensuring system reliability and performance
- Develop and maintain documentation outlining best practices for logging and monitoring, while conducting regular audits to ensure compliance with company policies and industry standards
- Triage, prioritize, and resolve medium-complexity incidents and service requests using JIRA, providing warm handoff notes and escalation support for tickets beyond Level 2
- Define service level objectives for each product request type and establish average completion time benchmarks to drive continuous improvement
- Present metrics and escalated ticket trends regularly to leadership, identifying opportunities to shift support processes left and reduce incident recurrence
- Participate in cross-functional initiatives related to observability standards and be available for off-hours monitoring, on-call escalations, and pager duty coverage
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- 8 or more years of experience working within DevOps or SRE teams, with a strong focus on incident and request management in high-availability production environments
- Hands-on proven expertise in Dynatrace, Splunk, and Grafana, with the ability to configure monitoring setups and administer tooling
- Experience with Azure logging and monitoring solutions including Log Analytics, Azure Monitor, and Application Insights
- Solid understanding of observability principles covering monitoring, logging, and distributed tracing across scalable, fault-tolerant systems
- Strong analytical and problem-solving skills with the ability to troubleshoot complex issues under pressure and communicate findings clearly to technical and non-technical stakeholders
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