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Site Reliability Engineer (SRE)

brotherstech United State
Relocation
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AI Summary

Ensure reliability and resilience of enterprise services across cloud, on-prem, and store environments. Lead major incident management, conduct root cause analysis, and collaborate on SLOs/SLIs using observability tools. Minimum 3+ years SRE experience with Linux, scripting, and containerization required.

Key Highlights
Onsite 5 days/week at Blue Ash lab with relocation support
Weekly on-call rotation with healthy work-life balance emphasis
Travel every 4 weeks to Cincinnati, Louisville, and expanding sites
Lead incident management and root cause analysis with cross-team response
Key Responsibilities
Lead and participate in Major Incident Management, driving triage and cross-team response
Conduct Root Cause Analysis (RCA) and track corrective actions
Collaborate with engineering teams to define SLOs/SLIs and improve system observability using tools like Dynatrace and Azure
Author playbooks, runbooks, and postmortem documentation
Technical Skills Required
Linux Scripting Containerization
Benefits & Perks
Relocation package provided
Onsite work location

Job Description


USC/GC/GC-EAD, LinkedIn and LOCAL Candidates Needed with Manager References!

Role: Site Reliability Engineer (SRE)

Location:Blue Ash, OH – Onsite

Interview: Onsite


Description:

This role specializes in ensuring the reliability and resilience of enterprise services across cloud, on-prem, and store environments.


Role Overview & Expectations:

- Work Location: This position is onsite 5 days a week at the BTC location in Blue Ash to work in the lab. Relocation is supported;

- Travel: There is a need for flexibility as travel will ebb and flow. Currently, travel is focused on Cincinnati and Louisville, but will expand as new sites go live (potentially every 4 weeks).

- On-Call: You will participate in an off-hours rotation split between six people, rotating weekly. The team serves as an escalation point rather than fielding all initial calls, and emphasizes a healthy work-life balance.


Key Responsibilities:


- Lead and participate in Major Incident Management, driving triage and cross-team response.

- Conduct Root Cause Analysis (RCA) and track corrective actions.

- Collaborate with engineering teams to define SLOs/SLIs and improve system observability using tools like Dynatrace and Azure.

- Author playbooks, runbooks, and postmortem documentation.


Minimum Requirements:


- 3+ years of experience in SRE, incident management, or production support.

- Experience with incident commander duties and bridge/war-room facilitation.

- Solid understanding of observability (Dynatrace, Azure Monitor) and containerization (Kubernetes, Docker).

- Proficiency in Linux and scripting (BASH, Python).

- Familiarity with Point of Sale (POS) systems in enterprise environments.


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