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IT Service Coordinator

European Tech Recruit • European Union
Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

A market leading open-source software developer are looking for an IT Service Coordinator to join our client on a remote basis for an initial 12-month assignment (with extensions, or potentially being transferred full-time. Responsibilities Assist in the creation and maintenance of ITIL processes including problem management, major incident management, incident management, request management, knowledge management, service level management, and configuration management. Generate and analyse reports using spreadsheets with pivot tables, graphs, and other data representation tools. Conduct ticket data reporting and report analysis using existing tools. Administrate the existing list of approve...

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