Senior Digital Business Analyst - AI Focus (Hybrid, Brussels)

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For an European institution in Brussels, Belgium, we are looking for a hybrid Digital Business Analyst with knowledge of Artificial Intelligence concepts, use cases, implementation approaches, and adoption considerations.

Candidates need to be based in Europe within 2 hours of Brussels. Consultants need to go 5 days per month on site. Candidates outside this region need to relocate.

Candidates need to be fluent in English. A work permit is required, but not provided. This position is open for contractors.

Tasks and Responsibilities:

• Analyse and structure business needs and translate them into functional and solution requirements;
• Support business units in identifying appropriate digital solutions in line with the principles of reuse, corporate services, and digital-ready policymaking;
• Assess and compare solution options (corporate services, existing systems, cloud or low-code solutions) and provide recommendations based on functional, technical, security, and governance considerations;
• Contribute to IT governance processes, including preparation of documentation and inputs for the IT and Digital Management Board (ITDMB) and IT investment assessments;
• Monitor technology trends and assess their potential relevance for the European Institution, with a particular focus on Artificial Intelligence and emerging digital solutions;

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• Support the identification, analysis, and prioritisation of AI use cases, including the assessment of feasibility, risks, value, and alignment with corporate guidance and regulatory requirements;
• Coordinate and support the AI network, including preparation of meetings, follow-up actions, awareness activities, and knowledge sharing;
• Liaise with technical experts, service providers, and corporate services to support the evaluation and implementation of AI and innovative digital solutions;
• Support the rollout, optimisation, and adoption of Microsoft 365 collaboration tools;
• Analyse business processes and identify opportunities for automation and efficiency using Microsoft 365 and Power Platform solutions (e.g. Power Automate, Power Apps);
• Facilitate coordination between business units, corporate digital services, and other corporate services regarding digital workplace and solution adoption;
• Contribute to documentation, reporting, and communication related to digital initiatives, governance activities, and portfolio monitoring.
• Participate in coordination meetings with stakeholders, project teams, and service providers;

Profile:

• Bachelor or Master degree;
• +9/+13 years of relevant BA experience;
• Proven experience in business analysis, requirements management, and stakeholder coordination;

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• Experience in digital solution analysis, technology assessment, and solution selection within a corporate IT environment;
• Experience with Microsoft 365 collaboration tools and low-code solutions (e.g. Teams, SharePoint, Power Platform);
• Knowledge of Artificial Intelligence concepts, use cases, implementation approaches, and adoption considerations;
• Understanding of responsible AI principles, risk considerations, and regulatory context is considered an asset;
• Experience in analysing or supporting the implementation of AI or innovative digital solutions is considered an asset;
• Experience in large-scale or public sector environments is considered an asset;
• Knowledge of business analysis methods, requirements gathering, and functional specification;
• Understanding of IT governance principles, including reuse of corporate solutions and digital-ready policymaking;
• Understanding of business process analysis and workflow automation opportunities;
• Ability to analyse, structure, and formalise business needs and translate them into solution requirements;
• Ability to assess and compare digital solution options and provide clear recommendations;
• Ability to work autonomously while reporting progress, risks, and issues in a structured manner;
• Certifications or formal training in business analysis, digital transformation, Microsoft 365/Power Platform, Artificial Intelligence, or project management methodologies (e.g. PM², PRINCE2, PMP or equivalent) are considered an asset;
• Very good command of English;