Cloud Services Engineer (Windows/Linux) - Production Services

The opportunity:

Fully remote role within the UK

• Our technology addresses persistent challenges of the business-to-business and business-to-consumer world. We design and operate many leading digital software-as-a-service products that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Cloud Services Engineer, specialising in Windows or Linux or both, then get ready to join our company!

• We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and driven colleague to our team.

• The role is within the Production Services function. Production Services’ responsibility is to collaborate with the organisation to connect with our clients to design, build and operate infrastructure and cloud services. Production services have people in roles covering Operations, Architecture, Project Management and Service Management. We cooperate in DevOps teams with our customers, both internal and external.

• We work in an open, honest and collaborative environment. We endeavour to create a high-trust and supportive culture. We have a communal co-operative practice to encourage the teams to support each other. Everyone within the team contributes ideas and experience to help shape our services and strategy. We value people over process and technology. We work together to guide our technology portfolio and how we build and maintain our services on it. It is a creative environment where the ideas and experience of each team member are used to shape solutions to suit the product’s requirements. Each team member has domain ownership for specific technologies and particular products and services but is supported by the wider team to deliver and maintain them.

Day to day responsibilities:

Include the design, build, maintain and support on premise and cloud infrastructure and platform solutions, including migration activities from on premise to cloud hosting (AWS, GCP).

We are looking to hire a skilled Cloud Engineer with experience in the following:

• Infrastructure Orchestration software (eg Terraform, Puppet, Ansible, Chief).
• Knowledge of Networking and Security management using VPC.
• AWS networking, proxy and LB technologies: VPC, CloudFORM, ELB, HAProxy.
• Configuration Management using Chef/Puppet.
• Source Control, CI and Configuration Management tools – TFS, GIT derivatives, Build & Release using Jenkins etc.
• Creation and termination of the build environment as per the client/Engineering requirement.
• User Management using Identity Access Management (IAM).
• AD configuration (Group policy creations, Access management etc.).
• DNS Hosting and Management – Route53.
• Application Deployment using Elastic Beanstalk.
• Database Management using RDS – MySQL, PostgreSQL, MSSQL.
• AWS compute services: EC2, Lambda etc.
• Google Cloud services: GCE, GKE, Cloud Run etc.
• Managing the Load balancer & Autoscaling.
• Container deployment and Management using Elastic Container Service (ECS), Docker, Kubernetes Fargate.
• Elasticsearch Cluster Management.
• Storage Management – S3 bucket management (creation, access policy management, Lifecycle policy management).

Who are we looking for:

Skills we can’t do without

As per the signs of success, demonstratable Cloud (ideally multi cloud) engineer design, build and run expertise, implementing cost effective and secure solutions. With either a Windows or Linux engineer background:

• Knowledge and some Experience of/w Monitoring tools.
• Knowledge/experience of VMWare, AWS, Google Cloud.
• Working knowledge of storage technologies.
• Working knowledge of Linux platform.
• Bash (Intermediate to Proficient).
• Unix/Linux (RHEL and CentOS) 2/3yrs min.
• Working knowledge of Windows platform.
• Windows Admin 2/3 yrs min.
• AV and Windows Security.

Other Soft Skills

• Service Management – Change, Incident & Problem.
• Good verbal and written communications skills (in English).
• Good interpersonal skills.
• Working well within a team.
• Working well remotely.
• Working knowledge of Agile/DevOps methods.

Skills we’d like:

• Domain certificate management.
• Monitoring the infrastructure on cloud using the monitoring tools like Cloudwatch.
• OS troubleshooting (Windows and UNIX).
• FTP/SFTP management.