Technical Product Manager - Order and Basket Platform in NETHERLANDS

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

Role Description

• This role is based in Amsterdam
• At Order and Basket Platform track, we ensure a reliable and compliant checkout and order flow through the Booking ecosystem. Our goal is to enable the connected trip by bringing the Booking.com product verticals together, helping each business unit modernize their book flows, and by building things the right way.
• The Order and Basket Platform Track is split into 2 subtracks namely Order Lifecycle which deals with Basket and Order Orchestration between Order Platform and vertical backends and Order Storage and Access who deals with the storage of the order as well as retrieval of Order Information.
  
  
  

Key Job Responsibilities And Duties

Own and lead your platform product end to end whether it is building MVP or scaling existing products.

Build and adapt strategy to the constantly evolving needs and constraints imposed by the business.

Deeply understand the direction of the business and the problems platform customers face; extract and identify requirements from other business initiatives, customer requirements and prioritize them ruthlessly.

Work closely with engineering, other product and program teams to define and ship products that solve problems.

Constantly engage with stakeholders to expand the coverage of the services and create impact.

Define the KPIs for the product, and be the ultimate responsible for its success.

Key performance indicators that the candidate will be expected to meet.

Efficiently drives day-to-day management of the team and identifies key business and customer needs for their product/feature and turns them into high-quality product specs and roadmaps that are executed on by the team

Product/feature is achieving meaningful impact within the context of their department.

Lays out a :1y strategy to achieve the vision, as part of their Track’s strategy and is able to align all their key stakeholders including their team on this strategy.

Prioritises short- and mid-term (<1y) roadmap based on known strategy and objectives.

Identifies risks and dependencies early-on, and plans for mitigations.

Identifies and explains the choice of the primary metric, supporting metric and counter metrics.

PM manages stakeholder expectations with timely, concise and clear progress updates, adapted to stakeholder needs and via different mediums (verbal, written, presentation).

Role Qualifications And Requirements

• Technical background or experience with managing platform products is required
• Excellent communication, collaboration and influencing skills. Ability to communicate effectively across all levels of the organization
• Proficiency in product discovery and product delivery techniques
• Strong problem solving skills; ability to breakdown complex problems and analyze them in isolation and in conjunction
• Experience with ecommerce funnels, checkouts and order management is a plus
  
  
  

Benefits & Perks: Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
• A beautiful sustainable HQ Campus in Amsterdam, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office*
• Commuting allowance and bike reimbursement scheme
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
• Free access to online learning platforms, development and mentorship programs
• Global Employee Assistance Program, free Headspace membership
  
  
  

DEI: Diversity, Equity and Inclusion at Booking.com

Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.”

We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments.

Career Development Opportunities

• Bi-annual performance conversations, company-wide mentoring program, and internal development opportunities
• Unlimited access to online learning platforms: Udemy, Coursera, LinkedIn learning, O'reilly
  
  
  

Application Process

• Full relocation support will be offered for you and your family (if the case) to move to Amsterdam - one of the most cosmopolitan cities in Europe.
  
  
  

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.