Support customers and their systems, perform Windows Server patching and vulnerability remediation, and collaborate with team members to improve processes and documentation.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
What You Will Do
This position will be filled at either the Computing Systems Professional 1/2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
Computing Systems Professional 1 $72,800 - $115,400
The successful candidate will support customers and their systems, including but not limited to:
- Assisting with Windows Server patching and basic vulnerability remediation.
- Supporting the building of virtual machines by following established procedures.
- Helping maintain server inventory and updating lifecycle documentation.
- Participating in routine administration tasks, basic troubleshooting, and monitoring.
- Working directly with customers and stakeholders using professional communication.
- Collaborating with team members to improve processes and documentation.
In addition to what was outlined at the lower level, at this level the successful candidate will:
- Performing Windows Server patching and vulnerability remediation with moderate independence.
- Independently building virtual machines and maintaining server environments.
- Managing server inventory and ensuring lifecycle documentation accuracy.
- Handling more complex troubleshooting and routine system administration tasks.
- Engaging directly with customers and stakeholders to drive issue resolution.
- Contributing to improvements in processes, documentation, and service delivery.
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Minimum Job Requirements:
- Basic understanding of Windows Server or Windows operating system concepts.
- Foundational knowledge of virtualization technologies (VMware, Hyper-V, or similar).
- Ability to follow documented processes and work with senior staff for guidance.
- Strong professionalism and communication skills.
- Willingness to learn vulnerability remediation and enterprise security practices.
- General troubleshooting skills and eagerness to learn.
- Ability to obtain a DOE Q-Clearance.
In addition to the requirements outlined above, qualification at the higher level requires:
- Hands-on experience with Windows Server or enterprise Windows environments.
- Working knowledge of virtualization technologies (VMware, Hyper-V).
- Experience with patching workflows and basic vulnerability remediation.
- Ability to work professionally with customers, stakeholders, and technical teams.
- Troubleshooting skills with ability to resolve common server issues.
- Understanding of security best practices and willingness to grow expertise.
- Ability to obtain a DOE Q-Clearance
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Education/Experience at higher level: Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience.
Desired Qualifications:
- Windows system administration experience through coursework, labs, or internships.
- Familiarity with enterprise management tools (SCCM, Tanium, Ivanti).
- Exposure to compliance frameworks such as STIGs or CIS Benchmarks.
- Basic understanding of virtualization platforms.
- Strong organizational skills and interest in documentation.
- Experience with enterprise management tools (SCCM, Tanium, Ivanti).
- Familiarity with compliance frameworks like STIGs and CIS Benchmarks.
- Experience with VMware vSphere/ESXi or similar.
- Experience maintaining documentation or inventory records.
- Ability to collaborate effectively and support junior team members.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.
Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
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Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid maternity and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (paid sick, vacation, and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
- Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [email protected] or call (505)-664-6947.
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