IT Project Manager/Delivery Manager

UpcoMinds • Greece
Remote
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AI Summary

We are seeking an experienced IT Project Manager/Delivery Manager to lead and coordinate software delivery and maintenance activities within a dynamic IT environment. The role is responsible for ensuring the successful execution of Evolutive and Corrective Maintenance services, managing delivery commitments, maintaining service quality, and fostering effective collaboration between technical teams and business stakeholders. The ideal profile combines strong project and delivery management capabilities with a practical understanding of software development processes and IT service management practices.

Key Highlights
Lead and coordinate software delivery teams
Plan, monitor, and control project and service delivery activities
Manage priorities, risks, dependencies, issues, and resource allocation
Key Responsibilities
Lead and coordinate software delivery teams to ensure the successful execution of Evolutive and Corrective Maintenance activities.
Plan, monitor, and control project and service delivery activities, ensuring adherence to scope, timelines, quality standards, and agreed service levels.
Manage priorities, risks, dependencies, issues, and resource allocation across assigned teams and workstreams.
Technical Skills Required
Software Development Life Cycle (SDLC) methodologies Delivery frameworks IT Service Management processes Agile, Scrum, or hybrid delivery environments Jira, Azure DevOps, ServiceNow, or similar platforms
Benefits & Perks
Competitive remuneration package
Private Insurance
Dynamic challenging environment resulting in continuous learning/education/progression
Nice to Have
Professional certifications such as Scrum Master, PMP, PRINCE2, Agile, or ITIL
Experience with delivery and service management tools such as Jira, Azure DevOps, ServiceNow, or similar platforms

Job Description


We are currently seeking a talented IT Project Manager on behalf of a major European Union Institution.




Working model: fully remote


Salary range: 2500 - 2800 euros gross




Role Overview

We are seeking an experienced IT Project Manager / Delivery Manager to lead and coordinate software delivery and maintenance activities within a dynamic IT environment. The role is responsible for ensuring the successful execution of Evolutive and Corrective Maintenance services, managing delivery commitments, maintaining service quality, and fostering effective collaboration between technical teams and business stakeholders.


Depending on the assignment, the successful candidate may be responsible for managing a single team or coordinating multiple teams and delivery streams. The ideal profile combines strong project and delivery management capabilities with a practical understanding of software development processes and IT service management practices.




Key Responsibilities

  • Lead and coordinate software delivery teams to ensure the successful execution of Evolutive and Corrective Maintenance activities.
  • Plan, monitor, and control project and service delivery activities, ensuring adherence to scope, timelines, quality standards, and agreed service levels.
  • Manage priorities, risks, dependencies, issues, and resource allocation across assigned teams and workstreams.
  • Facilitate Agile delivery practices and ceremonies, promoting continuous improvement and team effectiveness.
  • Act as the primary point of contact for stakeholders, ensuring clear communication, expectation management, and regular status reporting.
  • Coordinate the resolution of incidents, defects, service requests, and enhancement activities in collaboration with technical teams.
  • Monitor delivery KPIs, service performance metrics, and team productivity to drive operational excellence.
  • Ensure alignment between business requirements, delivery commitments, and technical implementation.
  • Support change, release, and deployment activities as part of the overall service delivery lifecycle.
  • Identify opportunities for process optimization and contribute to the continuous improvement of delivery and service management practices.




Required Qualifications

  • 4–8 years of experience in IT Project Management, Delivery Management, Scrum Master, or similar roles.
  • Proven experience managing software development, application maintenance, or IT delivery initiatives.
  • Good understanding of Software Development Life Cycle (SDLC) methodologies and delivery frameworks.
  • Familiarity with IT Service Management processes, including Incident, Problem, Change, and Release Management.
  • Experience working in Agile, Scrum, or hybrid delivery environments.
  • Strong organizational, planning, communication, and stakeholder management skills.
  • Ability to manage multiple priorities and coordinate cross-functional teams effectively.
  • Results-oriented mindset with strong problem-solving and decision-making capabilities.




Preferred Qualifications

  • Professional certifications such as Scrum Master, PMP, PRINCE2, Agile, or ITIL.
  • Experience with delivery and service management tools such as Jira, Azure DevOps, ServiceNow, or similar platforms.
  • Exposure to application support, maintenance services, and managed service environments.
  • General technical awareness of software engineering practices, application architectures, and modern development methodologies.




Freelancers are welcome




Benefits

  • Remote model of working
  • Competitive remuneration package
  • Private Insurance
  • A dynamic challenging environment resulting in continuous learning / education / progression
  • Ability to work with cutting edge technologies
  • Pleasant working environment
  • Ability to expand knowledge and responsibilities



UpcoMinds is a dynamic IT company with 29 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.

Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.

By submitting your CV, you consent to its retention in our database for a period of two (2) years, for the purpose of considering your application for current or future employment opportunities, in accordance with applicable data protection legislation GDPR.


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