AI Summary
Provide Level 1 and Level 2 technical support for end users, manage Microsoft 365 environment, and maintain corporate email systems. Ensure network availability, stability, and security. Participate in IT infrastructure projects and system upgrades.
Key Highlights
IT Support and Operations
Microsoft 365 Management
Network Administration
Key Responsibilities
Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.
Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.
Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
Ensure proper governance, permissions management, and data organization across collaboration platforms.
Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.
Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses, and other IT assets.
Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.
Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
Serve as the administrator for WeCom (Corporate Communication Platforms) and others.
Technical Skills Required
Benefits & Perks
Medical Benefits
Yearly Bonus
Performance Bonus
5 Work Days Per Week
Current Office Near to Kaki Bukit MRT
Will Relocate to Tai Seng MRT in August 2026
Job Description
Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.
- 5 Work Days Per Week
- Current Office Near to Kaki Bukit MRT
- Will Relocate to Tai Seng MRT in August 2026
- Medical Benefits Provided
- Entitled to Yearly Bonus & Performance Bonus
- Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
- Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
- Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.
- Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
- Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
- Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.
Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
- Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
- Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
- Ensure proper governance, permissions management, and data organization across collaboration platforms.
- Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
- Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.
- Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
- Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
- Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
- Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.
- Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
- Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
- Serve as the administrator for WeCom (Corporate Communication Platforms) & others
- Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
- Any ad-hoc duties required as assigned by the manager
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