AV Support and Integration Technician

What To Expect
Tesla is accelerating the world's transition to sustainable energy. Revolutionary strategies and products were developed within a few years and successfully launched on a large scale. This is only possible through extraordinary speed, innovation and efficiency.

Gigafactory Berlin forms the perfect basis for rolling out Tesla's incredible success story in Europe. The most important pillar for this are our employees. Their passion, motivation and engagement ensure that we achieve our goals. We are looking for you to continue and expand this success story together.

The Role

We are looking for a highly motivated individual to support the company’s growing AV needs. The AV Support and Integration Technician will support the team to fulfill the company’s vision of the next generation workplace. This position will be based in Berlin, Germany and provide support to our Giga Factory. Highly organized and confident in ability to lead and execute AV integration projects within set deadlines, organizing and coordinating live events as well as developing disaster recovery plans. On-going cooperation with other departments and a range of internal and external stakeholders. This full time role requires the flexibility of being able to attend events and functions out-of-hours when necessary.

What You'll Do

Execute and support on all major AV integration projects

Provide Event support and set-up in coordination with entire AV Team

Participate in architecture discussions and planning with IT and Facilities teams

Provide customer input represented in both technical and business terms with descriptive requirements to ensure the value of the project is realized

Provide troubleshooting in crisis situations for users

Develop and implement hardware and software integrations to streamline support

Provide backup support services in the absence of other AV Support Technician

Create end user and internal AV team documentation

Work closely with IT and AV Engineers to ensure new office build handoffs are thorough and complete

Keep photo database and event coverage archives

Basic network understanding including TCP/IP, UDP, IP schemas

What You'll Bring

Minimum of 3+ years’ experience in IT or Facilities focused projects or equivalent required

Microsoft Teams experience preferred

Strong knowledge of AV system support including, operation, installation, and configuration of projectors, amplifiers, AV matrix routers, control systems and touch panels

Experience installing and configuring computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting

Ability to independently plan and organize work, manage priorities, and utilize available resources to complete quality work within time constraints

Certification or related technical certificates a plus

Systems administration or history of highly technical engagements

Ability to multi-task, prioritize and work in an extremely fast-paced environment

Happy to travel and attend events globally as needed

Clean, valid driving license

Photoshop experience and skills with Microsoft Office packages

Being fluent in English is a must, German is a plus

What we offer

You will be working in our state-of-the-art Gigafactory where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonusses. Typical benefits that are offered are a pension program, 30 vacation days, employee insurances, relocation and commuting support.

, Tesla