Crisp is the #1 law firm growth company in America, targeting $100M in revenue. This Director-level role reports to the Chief Commercial Officer and owns end-to-end revenue operations, from first marketing touch through collected payment. The position requires building commercial infrastructure, designing client journeys, implementing AI-powered sales intelligence, and leading a small Revenue Operations team.
Key Highlights
Full funnel ownership from paid impression to collected payment
Design and operate client journey infrastructure across three virtual touch points
Lead AI-powered sales intelligence as core performance management tool
Inherit and grow a small Revenue Operations team
Weekly revenue dashboard reviewed by CCO and leadership team
Key Responsibilities
Own end-to-end revenue operations from first marketing touch through collected payment
Design and operate full client journey infrastructure from market warm-up to signed agreement
Implement and manage AI-powered sales intelligence tools
Lead technology selection and implementation for revenue tools
Develop and manage a small Revenue Operations team
Create and maintain weekly revenue dashboard reviewed by CCO and leadership team
Ensure data accuracy and actionable insights across revenue metrics
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Technical Skills Required
Lead-to-cash process design
Revenue operations infrastructure
AI-powered sales intelligence
Technology selection and implementation
Process design and performance reporting
Client journey architecture
Onboarding and sales education
Benefits & Perks
100% Company Paid Health/Vision/Dental
4% 401K Match
Generous Paid Time Off
Paid Parental Leave for New Parents
Paid Relocation for Non-Local Candidates
Job Description
Crisp is the #1 law firm growth company in America. We help committed law firm owners differentiate their firms, amplify their brands, and dominate their markets through transformational coaching, world-class video, and relentless digital marketing.Crisp is currently at $55M in revenue and targeting $100M. The primary constraint on that growth is not the product or the sales process. It is commercial infrastructure. The lead-to-cash function today operates across fragmented tools, inconsistent data, and manual workflows.As
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