People and Operations Analyst

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AI Summary

Support employee lifecycle processes including onboarding, offboarding, and benefits administration. Assist with payroll, accounts payable/receivable, and financial reporting while maintaining compliance. Serve as primary liaison for IT support and provide administrative support to leadership in a remote-first environment.

Key Highlights
Remote-first work environment with quarterly travel to Rhode Island
Requires living in Providence or Boston areas
Experience with payroll systems, HRIS platforms, or accounting software is a plus
Familiarity with AI and structuring data to leverage AI efficiencies is a plus
Key Responsibilities
Support employee lifecycle processes including onboarding, offboarding, and maintaining employee records
Assist with benefits administration, open enrollment activities, and employee questions
Coordinate payroll inputs and support payroll processing in collaboration with finance leadership
Maintain HR systems, files, and required documentation in compliance with applicable laws
Serve as a first point of contact for employee questions related to HR policies, time off, and benefits
Assist with performance review cycles and people-related internal initiatives
Help draft and update internal HR documentation and employee communications
Assist with accounts payable and accounts receivable processes, including invoice tracking and documentation
Support employee expense reimbursement reviews and recordkeeping
Manage credit card entries, reconciliations, and proper job costing
Assist with payroll reconciliation and basic financial reporting
Help maintain organized financial, compliance, and operational files
Coordinate with external vendors such as payroll providers, benefits brokers, and accounting partners
Provide general administrative and operational support to leadership as needed
Serve as the primary liaison with FCG's external IT service provider
Help triage employee IT support requests and coordinate resolution with the IT vendor
Support basic user access management (account setup, role changes, terminations) across internal systems
Technical Skills Required
MS Office Excel Payroll systems HRIS platforms Accounting software
Benefits & Perks
Remote work
Quarterly travel to Rhode Island for in-person team meetings
Nice to Have
Experience with payroll systems, HRIS platforms, or accounting software
Familiarity with AI and structuring data to best leverage AI

Job Description


People and Operations Analyst

Join our high-performing consulting firm in a dynamic role that bridges people, finance and operations. The People and Operations Analyst plays an important support role across people operations and day‑to‑day finance and administrative functions. This position works closely with senior leaders and external vendors to ensure smooth internal operations and a positive employee experience. This is a great opportunity for someone at the early stage of their career who enjoys wearing multiple hats, takes ownership of their work, and is comfortable working independently in a remote setting.


Key responsibilities:

People:

  • Support employee lifecycle processes including onboarding, offboarding, and maintaining employee records
  • Assist with benefits administration, open enrollment activities, and employee questions
  • Coordinate payroll inputs and support payroll processing in collaboration with finance leadership
  • Maintain HR systems, files, and required documentation in compliance with applicable laws
  • Support recruiting and hiring activities, including resume review and background check processes
  • Serve as a first point of contact for employee questions related to HR policies, time off, and benefits
  • Assist with performance review cycles and people‑related internal initiatives
  • Help draft and update internal HR documentation and employee communications

Finance:

  • Assist with accounts payable and accounts receivable processes, including invoice tracking and documentation
  • Support employee expense reimbursement reviews and recordkeeping
  • Manage credit card entries, reconciliations, and proper job costing
  • Assist with payroll reconciliation and basic financial reporting
  • Help maintain organized financial, compliance, and operational files
  • Coordinate with external vendors such as payroll providers, benefits brokers, and accounting partners
  • Maintain a record of insurance renewals and work with providers to obtain quotes, complete applications, ensure timely payment.
  • Provide general administrative and operational support to leadership as needed

Operations

  • Serve as the primary liaison with FCG’s external IT service provider
  • Help triage employee IT support requests and coordinate resolution with the IT vendor
  • Support basic user access management (account setup, role changes, terminations) across internal systems


Qualifications/Requirements:

  • Bachelor’s degree in business, human resources, finance, accounting, or a related field preferred
  • Minimum 3 years of relevant experience in an administrative, HR, or finance role
  • Strong interest in building skills across HR, finance, and business operations in a small, growing organization
  • Strong proficiency in MS office; with particular focus on Excel
  • Comfort learning new systems and processes quickly
  • Experience with payroll systems, HRIS platforms, or accounting software is a plus
  • Prior experience working remotely or in a distributed team environment is helpful
  • Familiarity with AI, and structuring data to best leverage AI, is a plus


Competencies

  • Quick learner who is curious, eager to build new skills and excited to explore AI efficiencies
  • Highly organized with strong attention to detail
  • Self‑starter who can manage tasks independently and follow through
  • Adaptable and flexible in a fast‑paced, evolving environment
  • Comfortable handling confidential and sensitive information with discretion
  • Strong written and verbal communication
  • Able to multi-task, prioritize, and manage time effectively
  • Highly developed client/customer service skills


Faulkner Consulting Group www.faulknerconsultinggroup.com

Faulkner Consulting Group (FCG) is an experienced health policy consulting firm focused on the intersection of public and private programs. FCG has expertise in health care payment and delivery system models, including national and local health policy trends, federal and state health program design and state regulatory policy.


Work Environment

FCG has adopted a remote-first operating model and culture. This gives our team members the freedom, autonomy, and trust in each other to work from home. Travel will be required to Rhode Island quarterly for in-person team meetings and learnings. Travel to RI and/or north of Boston will also be required as part of the onboarding process. Candidates must live in the Providence or Boston areas.


Faulkner Consulting Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.


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