Claims Industry Advisor

Guide AI is building an AI platform for insurance claims teams.

Our belief is simple: adjusters spend too much time buried in paperwork, important issues are easy to miss, and claims can move much faster with the right AI support.

We’re building tools to help claims teams understand files faster, catch issues earlier, reduce rework, and close cleaner claims — without replacing human judgment.

We’re assembling a small group of claims industry advisors to help us build the right product and connect with the right people in the market.

We are especially interested in people who understand how claims actually move inside carriers, TPAs, IA firms, MGAs/MGUs, and claims services businesses.

This is a lightweight advisory role designed to fit around your existing work.

You may help us with:

• Helping us understand where claims teams lose time, money, and control
• Identifying high-value use cases across QA, file review, reporting, leakage, and rework
• Advising us on how to position and sell into the claims industry
• Helping us network with claims leaders and operators

Initial areas we’re exploring include:

• Claim file first-read and orientation

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• Open-claim QA and risk review
• Missing document and deadline detection
• Leakage and litigation escalation indicators
• Medical chronology and report generation
• Pre-submission review to reduce rework
• Carrier guideline and SOP checks

The goal is simple: help claims teams move faster, reduce administrative burden, and catch issues earlier.

This could be a fit if you are or have been a:

• Claims leader
• Claims manager or supervisor
• Senior adjuster
• QA lead
• Litigation manager
• TPA operator
• IA firm operator

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We care most about practical claims judgment, industry context, and the ability to help us navigate the market.

• Flexible, lightweight advisory involvement
• Fully remote
• Occasional calls and async input
• Small, focused advisor group
• Equity-based advisory compensation using a standard advisor agreement



We’re a two-person founding team with backgrounds across insurance, operations, and AI systems.

Our team brings experience from the Lloyd’s of London insurance market, startup company-building, claims-adjacent operations, and AI product/infrastructure work. Across the team, we have built three AI products and are now applying that experience to insurance claims.

Guide is backed by Sisu, a Silicon Valley startup incubator with LPs including operators and early builders behind companies like Skype, PayPal, and First Round Capital.