Senior IT Infrastructure Engineer

ziro Canada
Remote
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AI Summary

We're a growing, people-first team that values accountability, courage, innovation, passion, selflessness and good judgment. We're looking for a calm, hands-on IT and infrastructure pro who keeps everything behind the scenes running smoothly. You'll manage internal email and collaboration tools, internal configuration of key company-wide applications, and more.

Key Highlights
Manage internal email and collaboration tools
Internal configuration of key company-wide applications
Identity and access management
Key Responsibilities
Management of internal email and collaboration tools
Internal configuration of key company-wide applications
Identity and access management
Laptops and device management
VPN, Wi-Fi, office networking
Endpoint security
SOC2 internal controls and compliance
Infrastructure Management
VM deployment and restore procedures
Azure deployment and cost/resource optimization
Server, network and security infrastructure
Application security and vulnerability management
Risk and security questionnaires for customers and prospects
Internal and external DNS management
SSL certificate management
Technical Skills Required
Microsoft 365 Basic Linux administration Networking concepts BGP OSPF VLANs on Cisco Active Directory IAM SAML/OAuth2 LDAP DNS architecture and management Git-based workflows GitHub/GitLab Security tools Microsoft Defender Vulnerability scanning Tenable/Nessus
Benefits & Perks
Flexible, take what you need PTO
Competitive wages
Company sponsored health, vision and dental plans
Fully remote roles
Home office budget
Company sponsored social events

Job Description


ZIRO is a leader in Unified Communications, helping customers deliver modern voice through Teams Phone and Microsoft 365. We help companies migrate, automate and manage their phone systems with industry-leading technology and decades of expertise with enterprise calling. Our platform simplifies the complex, helps IT teams move faster, and deliver a unified experience to every user.


We’re a growing, people-first team that values accountability, courage, innovation, passion, selflessness and good judgment. We are on the mission to make every conversation count, and you can be too!


If you want to learn more about our interview process, and culture, click here: https://goziro.com/careers/


Who you are

You’re a calm, hands-on IT and infrastructure pro who keeps everything behind the scenes running smoothly so the rest of the company can move fast. You care deeply about reliability, security, and making sure people can do their best work without friction, from day-one onboarding to day-to-day tools and access. You’re just as comfortable troubleshooting a tricky production issue as you are tightening up IAM, Azure costs, or SOC2 controls. Most importantly, you bring a practical, steady approach to complex systems and make “it just works” feel effortless for everyone else.


What you will do

  • Management of internal email and collaboration tools
  • Internal configuration of key company-wide applications (Hubspot, Connectwise, M365, etc.)
  • Identity and access management
  • Laptops and device management
  • VPN, Wi-Fi, office networking
  • Endpoint security
  • SOC2 internal controls and compliance
  • Infrastructure Management: VM deployment and restore procedures, Azure deployment and cost/resource optimization, server, network and security infrastructure
  • Application security and vulnerability management
  • Risk and security questionnaires for customers and prospects
  • Internal and external DNS management
  • SSL certificate management


What you need to do it

  • 4 to 7 years experience in IT infrastructure, DevOps or Cloud Engineering
  • Strong hands-on experience with Microsoft 365
  • Basic Linux administration skills (Ubuntu preferred)
  • Knowledge of networking concepts including BGP, OSPF, VLANs on Cisco
  • Experience managing identity systems (Active Directory, IAM, SAML/OAuth2, LDAP)
  • Strong knowledge of DNS architecture and management
  • Experience administering Microsoft 365 (Entra ID, Defender, Intune)
  • Familiarity with Git-based workflows (GitHub/GitLab)
  • Experience with ticketing systems
  • Experience with security tools such as Microsoft Defender and vulnerability scanning (e.g. Tenable/Nessus)
  • Strong troubleshooting, documentation, and process ownership skills
  • Understanding of IT service management principles (e.g., ITIL)


ZIRO Perks

  • Flexible, take what you need PTO 🏖️
  • Competitive wages 💵
  • Company sponsored health, vision and dental plans ⚕️
  • Fully remote roles 💻
  • Home office budget 📎
  • Company sponsored social events 🤩


If this seems like a match worth exploring, follow the link to apply!


All ZIROs job postings are to fill new, and/or existing vacancies within the company. ZIRO has implemented the use of artificial intelligence (AI) tools, as a preliminary step in our applicant screening process. A member of our Talent Acquisition & Recruitment team will also review applications to ensure consistent, and fair assessment. Additionally, our team uses AI-powered note-taking tools during interviews to ensure accuracy.


At ZIRO, we believe diverse perspectives make us stronger. We are committed to building an inclusive, equitable, and accessible workplace where everyone feels respected, supported, and empowered to do their best work. If you require any accommodations throughout the recruitment, and selection process, please let our team know.


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