Cyber Security Analyst (Mid-Level)

Cyber Security Analyst (Mid-Level)

Location: Remote

Employment Type: Full-Time

Working Hours: Must be available to work U.S. Eastern Standard Time (EST) business hours

Industry: Managed Services Provider (MSP)

About the Role

We are seeking a skilled and proactive IT Security Engineer to join our growing team supporting a diverse portfolio of U.S.-based clients. As part of a fast-paced Managed Services Provider (MSP) environment, you will be responsible for implementing, monitoring, and maintaining cybersecurity solutions across multiple client environments.

The ideal candidate will have hands-on experience with security operations, endpoint protection, vulnerability management, incident response, and cloud security. You should be comfortable working directly with clients, troubleshooting security-related issues, and helping organizations strengthen their overall security posture.

Key Responsibilities

• Monitor, investigate, and respond to security alerts and incidents across client environments.
• Manage and maintain security tools including SIEM, EDR/XDR, firewalls, email security, and vulnerability management platforms.
• Conduct security assessments, vulnerability scans, and remediation planning.
• Assist with incident response activities, including threat containment, eradication, recovery, and post-incident reporting.
• Configure and manage Microsoft 365 security solutions, including Defender, Conditional Access, and Identity Protection.
• Implement and support cloud security best practices across Microsoft Azure and other cloud platforms.
• Review security logs, identify suspicious activity, and escalate potential threats as required.
• Develop and maintain security documentation, policies, procedures, and technical runbooks.
• Collaborate with infrastructure and support teams to ensure security controls are properly implemented.
• Participate in client meetings and provide technical guidance on security-related matters.
• Stay current on emerging threats, vulnerabilities, and industry best practices.

Required Qualifications

• 3–5 years of experience in Information Security, Cybersecurity, or Systems Engineering with a strong security focus.

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• Experience working within an MSP, MSSP, or multi-client environment.
• Strong knowledge of:
• Microsoft 365 Security Suite
• Microsoft Defender for Endpoint
• Azure Active Directory / Entra ID
• Conditional Access Policies
• SIEM platforms
• Endpoint Detection & Response (EDR/XDR)
• Firewalls and network security
• Vulnerability management tools
• Understanding of security frameworks such as NIST, CIS Controls, and ISO 27001.
• Experience with incident response and threat investigation.
• Familiarity with cloud security principles and identity management.
• Strong troubleshooting and analytical skills.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Security certifications such as:
• CompTIA Security+
• CompTIA CySA+
• Microsoft Security Certifications
• Certified Ethical Hacker (CEH)
• CISSP (Associate or full certification)
• GIAC Certifications
• Experience with:
• SentinelOne

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What Success Looks Like

• Effectively identifying and mitigating security threats before they impact clients.
• Maintaining high levels of security compliance and operational readiness across client environments.
• Providing exceptional client-facing support and security guidance.
• Contributing to the continuous improvement of security processes, tools, and best practices.

Requirements

• Reliable high-speed internet connection.
• Dedicated home office environment.
• Ability to work full-time during U.S. Eastern Standard Time (EST) business hours.
• Strong English communication skills, both written and verbal.
• Comfortable working in a fully remote, collaborative team environment.

Compensation & Benefits

• Fully remote work environment.
• Exposure to a wide range of technologies and client environments.
• Professional development and certification support.
• Opportunity for career growth within a rapidly expanding MSP.