Part-Time Remote Technology Product Manager

accountests New Zealand
Remote
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AI Summary

Own digital product platforms, improve customer journeys, and shape product evolution. Enjoy autonomy, variety, and growth potential in a close-knit, supportive team.

Key Highlights
Take ownership of digital product platforms and customer workflows
Improve customer experience and increase conversion rates
Work remotely and independently, with close connection to the CEO and team
Key Responsibilities
Take ownership of core digital product platforms and customer workflows
Manage and improve platforms and related integrations
Improve customer journey flow and increase conversion rates
Maintain a practical product improvement plan and prioritize work
Coordinate fixes and improvements, and work with developers or external providers
Technical Skills Required
Product Management Digital Product Management Customer Workflows CRM Integrations Automation Tools
Benefits & Perks
Fully remote contractor arrangement
Potential for role growth into more hours or permanent position
Nice to Have
Experience with SaaS, e-commerce, or assessment platforms

Job Description


Technology Product Manager - Part-time, fully remote contractor role with growth potential 


Ready to step up into a role with real ownership, influence and variety?


Accountests is looking for a practical, commercially minded Technology Product Manager to take ownership of our digital product platforms, customer workflows and product improvement initiatives.


This is a fully remote, part-time, contractor opportunity of approximately 20 hours a week, for someone who enjoys both the doing and the thinking: keeping platforms running, solving problems, improving customer journeys, and helping shape how the product evolves.


About Accountests

Accountests is a world-leading specialist in online assessment tools for accounting and bookkeeping recruitment. Our products help businesses make smarter, more confident candidate selection decisions by assessing technical knowledge, critical thinking, and work-related strengths.


We’re on a mission to raise the standard of recruitment decision-making in our specialist niche. We’re growing fast, with ambitious plans for what comes next, and we’re looking for someone who wants to be part of that journey.


We’re a close-knit, supportive, and fun team where people are trusted to take ownership and make things happen. Because we’re a small but ambitious business, this role offers the chance to have real influence, make a visible impact, and help shape the future of Accountests’ product and customer experience.


About the Role

This is not a narrow task-based role. You will be expected to take ownership of product management activity across our digital platforms, while still being hands-on enough to manage the day-to-day work that keeps the customer experience running smoothly.


You will oversee digital product platforms and related workflows, ensuring customers have a smooth experience from first interaction through to purchase, test delivery and follow-up communication.


You will also be responsible for identifying and implementing opportunities to improve customer engagement, increase trial/demo/enquiry-to-customer conversion, support customer re-engagement, and improve operational efficiency.

You'll have the opportunity to influence customer growth, engagement and product evolution while helping the business scale more effectively.


While the role starts at around 20 hours per week, there is genuine potential for the scope, hours, and structure of the role to grow as Accountests continues to expand.


Key Responsibilities

• Take ownership of the core digital product platforms and customer workflows that support purchasing, testing, communication and internal operations.

• Manage and improve our core digital product platforms and related integrations.

• Improve customer journey flow, including purchase, test delivery, automated emails, customer communications and follow-up pathways.

• Identify and implement opportunities to increase conversion, customer re-engagement, and customer experience quality.

• Maintain a practical product improvement plan and prioritise work based on customer impact, commercial value and operational need.

• Coordinate fixes and improvements, and work with developers or external providers where required.

• Track and report on product, customer and workflow performance so decisions are informed by useful data.


What We're Looking For

• Experience in product management, digital product management, product operations or technology operations.

• A product professional who is motivated by ownership, autonomy, and the opportunity to influence how a growing product and customer experience evolves.

• Someone who is highly practical and organised, with the ability to prioritise clearly, follow through on delivery, and keep product activity aligned with customer and commercial outcomes.

• Experience working with digital platforms, customer workflows, CRMs, integrations or automation tools.

• Strong organisation, communication, stakeholder management and problem-solving skills.

• Comfortable working fully remotely and independently, while staying closely connected to the CEO and wider team.

• Experience with SaaS, e-commerce, or assessment platforms would be advantageous.

 

Why Join Us?

• Fully remote contractor arrangement.

• Meaningful part-time role with real ownership and influence customer growth, engagement and product evolution

• Help shape customer experience, product workflows, and future product direction

• Potential for the role to grow into more hours or a permanent position as the business expands

• A close-knit, supportive and fun team with ambitious plans.

• Variety, autonomy and the ability to make a meaningful impact in a specialist business.


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