Linux Server Administrator

Adecco is currently hiring a Linux Server Administrator (French Speaker) to join our team in Sofia, Bulgaria.

We are looking for a skilled professional who is fluent in French and open to relocation.

The role follows a hybrid working model, with 3 days per week in the office and a shift-based schedule ensuring service coverage between 6:00 AM and 11:00 PM.

Relocation support is provided to help ensure a smooth transition.

Scope

The Linux Server Administrator will provide technical expertise for server administration, tuning and ensure all supported servers maintain smooth operations through high-availability and performance standards.

The Linux Server Administrator will be working independently or in teams and have the ability to effectively gain insight and develop solutions to meet customer’s business needs.

Linux Server Administrators receive tickets, which are automatically generated from notification systems or monitoring tools. Their responsibility is to investigate the reported error messages in order to determine the root cause. Quick action is required, in case of a high priority tickets. In the cases when the Linux Server Administrator does not have the rights to resolve the issues, the tickets are dispatched accordingly to the next level support teams. No end-user calls are expected. Telephone and e-mail communication is performed with other resolving teams and client’s IT representatives.

Responsibilities

• Linux server administration - server restart, service check and restart; syslogs check; System resource usage check (CPU, filesystem, RAM)
• Familiarity with range of OSs: e.g. Ubuntu, CentOS, RedHat
• Development of shell scripts for evaluation and automations
• Management of systems through virtualization technologies
• Ability to identify and narrow-down NW issues with OS, DB and middleware, familiarity with common NW protocols

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• Processing alerts in Linux server area and defining of exceptions
• Coordination with security departments
• Handle and process more complex tickets
• Server Hardware – general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams
• Ensure that received tickets from Monitoring tools are accordingly troubleshooted to find the main cause and resolved or dispatched
• Handle E-mails - Service requests are received via e-mail, which can result in opening of tickets
• Follow best practice ticket management processes, i.e., ensuring tickets owned are handled and updated as per process and every effort is made to make service levels
• Present a positive, effective and flexible contribution to achieving team targets and objectives
• Collaborate with external Resolution Groups, including on-site teams, to ensure service levels are met or exceeded
• Remain well versed in help desk policies, procedures, standards, and documentation
• Resolve Tickets within scope of responsibilities according to defined procedures
• Focus on building good working relationships within the team and other Resolution Groups
• Comply with specific or ad-hoc tasks including answering incoming calls to assist with volumes during volume spikes, outages, etc.
• Other tasks given by the direct manager.

Required skills

• B2 level of written and verbal French

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• B1 level of written and verbal English
• Team player
• Ability to work with little or no supervision
• Ability to proactively learn new technologies, processes, and search for solutions
• Ability to apply analytical and investigative skills to resolve server issues
• Can research and find solutions when encounters unfamiliar technical situations

Required experience

• Ubuntu, CentOS, RedHat or similar
• Shell scripting
• System Configuration
• Virtualization SW: KVM, Hypervisor, LXC, or similar
• Database (MongoDB, MySQL,Oracle)
• Resource Management: load balancing, optimizing systems performance

Required education

• Bachelor/master’s degree in computer science / information systems or relevant would be a plus