Zalando’s newly formed Inspiration and Entertainment venture is seeking a dynamic and experienced professional to join as Head of Product, Inspiration & Entertainment. The Inspiration & Entertainment team is part of the Content Experiences product team that is responsible for building remarkable consumer-facing features and marketable experiences to support Zalando’s vision of being the starting point for fashion and lifestyle. The Head of Product, Inspiration & Entertainment role will be part of the broader mission to build intelligent foundational services and imaginative products that both enable partners and drive further interest and loyalty with customers. The role will operate in a collaborative environment with Design, Engineering, and company-wide stakeholders, balancing the inputs and needs of many.
THE ROLE
As the Head of Product, Inspiration and Entertainment, you will be responsible for the customer experience on Zalando via many of our content products. From setting the strategy and direction to defining the product roadmap and executing it with your Engineering and Applied Science colleagues, this role will operate with significant responsibility and autonomy. This role will also work with adjacent teams that own tooling as well as other job functions such as product marketing. You will be expected to lead by example and mentor a small but high impact team of Principal Product Managers.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
- Lead and strategize by setting a compelling vision, crafting a detailed and achievable roadmap, and establishing ambitious goals, thereby empowering the team to strive towards and achieve these targets.
- Evangelise your product vision to senior management and diverse stakeholders through deep systems knowledge, customer research, hands-on data analysis, and product management industry expertise.
- Identify new product opportunities with a customer-centric mindset build the best possible inspiration and entertainment experience, with particular focus on content modules (eg, video players, outfit widgets, etc).
- Develop a shared understanding of the architecture and the technology of Zalando’s content products and collaborate with cross - organizational engineering teams to deliver success.
- Contribute to team and company-wide product culture, sharing best practices, mentoring and providing training on specialised skill sets or expertise.
- Lead execution plans with product managers across multiple teams moving quickly, focusing on customer needs, and driving operational excellence applying repeatable best practice product methodologies.
- Conduct hands-on troubleshooting and ensure timely resolution of issues for our customers. Define, implement, monitor a reporting strategy and perform analysis of complex scenarios and AB- tests, both systematically and on a one- off basis.
WE’D LOVE TO MEET YOU IF
- Product methods & tools You have a strong track record of envisioning, developing and building successful platform and capability products, ideally in an online service marketplace or e-commerce environment. You are able to contribute to and explain a product strategy for your area.
- Customer mindset You have the ability to understand customer needs and turn them into remarkable products. You are experienced in conducting insights with user research and product discovery to provide the voice of the customer, creating the right stories that give our users what they need (and not just what they want). Affinity for fashion, beauty, and care domains and understanding of the industry is a plus.
- Multiple domains You have experience in working closely with cross functional teams in Design, Engineering, and Data Science.
- Data Quality & Big Data You have experience in handling big data and ensuring top data quality.
- Platform Services & Multi Partner Solutions You have built/managed successful platforms and established multi partner solutions in various business domains.
- Be a role model You enable your team members to drive our success metrics and engage with them in a regular manner to maintain best possible synergy in the team.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares programme
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Relocation assistance available (subject to prior agreement)
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review
Learn all about Zalando and our values here https //jobs.zalando.com/en/?gh_src=22377bdd1us
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy https //corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups https //corporate.zalando.com/en/our-impact/our-employee-resource-groups
