Account Manager in UNITED KINGDOM

Broster Buchanan are partnered with a quickly growing public sector procurement solutions business who are looking for an Account Manager to continue to drive growth for the business by developing key public sector accounts. These are both mostly hands on sales roles and would suit someone with a strong understanding of procurement processes and regulations, with any public sector experience being beneficial but not essential.

These roles are being offered with fully remote working and a basic salary of £43k - £48k + comms.

Responsibilities:

• Plan and lead client review meetings to provide a communication forum for reinforcing the client's service benefits and developing new client-facing initiatives that support clients’ strategic objectives to develop new pipeline and growth.
• Develop and implement a regular contact plan for your portfolio of accounts alongside Bloom marketing activity and market intelligence provided from the Analyst team.
• Independently manage client queries to ensure the smooth running of the account using the Head of Client Engagement as an escalation point where required.
• Delivery of accurate and up to date Account Plans for Tier 1 & 2 clients
• Identify and develop potential future project opportunities based on engagement, market insights and/or inbound contacts.
• Responsibility to articulate complex queries to senior stakeholders both externally and internally with supervision and at short notice.
• Build collaborative relationships with Commercial Managers and Procurement Business Partners to ensure co-ordinated and consistent messaging to client.
• Ensure client communication and reporting is carried out in a timely and accurate manner, in line with CRM (HubSpot) set KPI’s.
• Represent the Company at meetings held by NEPO and at eternal events or other relevant bodies.

Requirements:

• Take ownership of client issues, seeing them through to resolution, and proactively communicating progress and outcomes to clients and internal stakeholders.
• Develop and maintain trust with clients by consistently delivering on promises and providing accurate, timely information.
• Demonstrate genuine engagement and honesty in all client interactions, ensuring transparency and integrity are upheld in all communications.
• Foster strong working relationships with Commercial Managers and Procurement Business Partners to ensure unified and consistent messaging to clients.
• Actively support colleagues within the Growth team, sharing insights and market intelligence to collectively achieve business objectives.
• Engage with various teams, including Marketing and the Analyst team, to align activities and strategies that drive client engagement and growth.
• Stay informed about market trends, client needs, and industry best practices to continuously improve service offerings and identify new opportunities.
• Regularly seek out and evaluate potential future project opportunities based on engagement, market insights, and client feedback.
• Effective use of CRM platform (Salesforce/similar) for tracking opportunities, reporting project pipeline and forecasting future revenues

Benefits:

• 25 days AL as standard, rising to 29, with the option to buy up to 5 more, plus day off for birthday, and 1 volunteering day
• Simply Health cash back plan
• 4x death in salary cover
• Electric vehicle salary sacrifice scheme options

If you are interested please click apply and share your CV.