User Experience Writer in INDONESIA

Duration: 6 months

Work time: 40 hours per week

Suarise aims for equality and accessibility in the digital sector for People with Disability (PwD). You will develop a pilot of the Suarise product (so far we have developed programs and services).

Ba11y is an effort to voice PwD aspiration, involve them continuously and effectively in the development of Indonesian digital products and services, and make the PwD community visible to the world. It is a crowdsource digital accessibility reporting platform, where platform owners (may it companies, government, organisation) can gain data driven review, and collaborate with PwD systematically. 

Further information about Ba11y: Ba11y is on a mission to push forward digital accessibility across Indonesia – empowering entrepreneurship (enpact.org)

1. Conduct design research studies, particularly copy testing 

• Clarify the assigned design project scope, including its goals, requirements, and expectations.
• Collect data on consumers, competitors and market conditions using the most appropriate quantitative and/or qualitative research methods and tools
• Analyse user feedback on the feasibility of UI copy and content performance in the user interface, and recommend refinements and iterations to the design based on usability and concept testing results

2. Craft & implement UI copy and content to deliver design output 

• Design and develop Tone of Voice and UX content guidelines.
• Designing and arranging words, sentences, and other writing as part of the UI/UX design for each audience segment
• Create UI copy that is clear, concise, and helpful in guiding the user navigate their way around our digital products, services, and functions within the platform to help them complete the task at hand.
• Liaise with engineers during copy implementation and double check copy implementation during staging prior to product/feature release to ensure the designed copy is completed and implemented accurately.

3. Develop Writing Documentation

• Draft essential documents that will protect the mutual interests of research participants and company
• Compile and process writing for digital product needs including blog posts, promotional content details, push notification text content and so on
• Clarify and manage independent and cross-function documentation

4. Develop material about WCAG as part of writing (in collaboration with content writer)

5. Cross functional collaboration:

•  UI/UX designers, UX researchers, to produce quality design work
• UI/UX designer, developer, and accessibility team to produce accessible label and tagging
• UX Researcher to conduct usability and copy testing of prototypes, and secondary research using appropriate methods and tools if required
• Content Writer to align documentation, how to, or any content/article that might useful for product information
• Engineers to ensure accessibility label implement and announce correctly
• PwD (mainly People with Vision impairment [Blind and Low Vision] and Deaf) to ensure understanding of the function and or information given
  

1. Minimum 2 years of experience as a UX writer.
2. Excellent in Indonesian (verbal and writing) and English communications
3. Excellent product copywriting skills.
4. Experience writing content for web/mobile products and producing copies for digital product and/or content and/or marketing communications.
5. Portfolio that showcases copywriting craft with some level of understanding of the Human Centred Design methodology (along with its methods and tools), 
6. Strong creative thinking with words and sentences
7. Familiar with design tools like Figma is a plus.
8. Can switch between working independently and being a team player
   

We encourage you to apply even though you do not have the following criteria. However, if you do, please state it out loud. 

1. Understand accessibility in correlation of writing output
2. Acquainted with WCAG
3. Have experience in B2B product 
   

• First hand experience in building and developing accessible products accordingly to WCAG standard
• Directly collaborate with People with Disability during the product development
• Monthly salary
• Remote-based working
• Access to ACM & O’Really reading
• E-book related to accessibility and disability inclusion
• Digital Accessible Document training
• All access to accessibility training held by Suarise
• Training allowance of 6.000.000 or more.
  

• We have a limited fund from APNIC Foundation/ISIF ASIA grants.
  

→ Please apply for the position on https://bit.ly/suarise_non-eng 

Suarise way of work has always been hourly-based time tracking. For the ba11y (product) team, it will have a daily progress update. We prefer to have a full-time position (40 hours a week). But if you still interested in contributing part-time (20 hours or more), please do apply

Suarise is a social enterprise that focuses on enabling organisations to be disability-inclusive through inclusive employment, digital accessibility implementation, and digital vocational skill for People with disability (PwD). 

Since its founding in 2017, Suarise has provided the following services:

• Vocational training in digital content writing for the blind and low vision so that they can work independently or as permanent employees in the company. 
• Mentoring and onboarding for companies that will employ people with disabilities, especially the blind and low vision. 
• Digital content writing (SEO, social media, SEM) carried out by Suarise talents who are blind and have low vision. 
• Consultation, research, audit and training on digital accessibility (a11y) for companies, namely how to make content on digital platforms (websites, applications, social media) accessible to everyone including users with disabilities. 
• Inclusive document remediation, namely the creation and repair of documents to improve their accessibility to be read either with or without assistive technology. 

And programs:

• Accessibility Empathy Lab Pop Up, an offline experience to introduce what and how assistive technology to public audience from non-disability using various creative scenarios
• A11y Bootcamp, a 3 month intensive bootcamp for professionals in product background to foster digital accessibility technical skills among designers, developers, UX researchers, and UX writers. 
• a11yID, the first Indonesian technology community for people with a technology background who want to explore more about digital accessibility. This community is specifically intended for software developers, designers, UX, and academics involved in related topics.     

Where to find us:

• Website https://suarise.com/
• Linkedin https://www.linkedin.com/company/suariseid/
• Instagram https://www.instagram.com/suariseid/
• Twitter https://twitter.com/suariseid
• Youtube https://www.youtube.com/c/SuariseID 
• A11yID community  https://suarise.com/a11yid 
  

• Be part of fostering digital ecosystem provide equal access including for People with Disability
• Collaborative and inclusive work environment
• Opportunity for new industry field-professional development
• Work from anywhere* (unless stated otherwise)
  

1. You will be obligated to time-track the time of your work using the chosen method.
2. You will have to document progress and updates daily (work day). 
3. If the applicant (once aboard) fails to fulfil this obligation without any prior arrangement/notification for more than 3 days in row, the contract will be immediately terminated. 
4. Commissions are available for those who convert leads to customers and to people who participate in client projects,
5. The contractor may have to send invoice to finance each payment term