P

Cloud Support Engineer

Primis • Greater Buenos Aires
Remote
This Job is No Longer Active This position is no longer accepting applications

We're hiring a Cloud Support Engineer to join our growing support team, focused on maintaining uptime and resolving technical issues across cloud-based environments. This is a hands-on, reactive support role supporting production systems across the full stack (infrastructure through to application level).

Key Highlights
Reactive technical support for live production systems
Troubleshoot and resolve incidents to restore service as quickly as possible
Support across the full stack (infrastructure, networking, and application layers)
Key Responsibilities
Provide reactive technical support for live production systems
Troubleshoot and resolve incidents to restore service as quickly as possible
Follow and execute runbooks for known issues
Support across the full stack (infrastructure, networking, and application layers)
Collaborate with internal teams to escalate and resolve complex issues
Contribute to ongoing service stability and operational improvements
Technical Skills Required
Cloud infrastructure (AWS, GCP or similar) Networking fundamentals How applications work (without needing to code)
Benefits & Perks
Fully remote role
Working as part of a dedicated support team
Coverage focused on US business hours

Job Description

Support Engineer (Cloud / Full Stack Support) – US Hours

We’re hiring a Support Engineer to join our growing support team, focused on maintaining uptime and resolving technical issues across cloud-based environments.

This is a hands-on, reactive support role supporting production systems across the full stack (infrastructure through to application level), working primarily with modern web technologies in public cloud environments.

Key Responsibilities

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