As a Senior Product Designer in the Operations domain, you will be responsible for crafting hyper-intuitive yet delightful experiences across our internal web dashboards and Pilot mobile app, from concept through to launch. Your role will involve a deep understanding of user needs, translating complex requirements into user-friendly designs, and ensuring that every interaction is optimized for efficiency and clarity. You will work closely with business, product, and engineering stakeholders to deliver user-centric designs that not only meet but exceed user expectations. This position requires a blend of creativity, technical expertise, and strategic thinking to drive the design vision and elevate the overall user experience within our operational tools.
Responsibilities
Define and drive the overall design strategy for internal dashboards and the Pilot app, aligning with business goals and user needs.
Create wireframes, interactive prototypes, and visuals using Figma, and collaborate with developers to ensure designs are implemented accurately
Conduct comprehensive user research to understand the needs, behaviours, and pain points of our internal users and customers.
Plan and conduct usability testing sessions to identify areas for improvement and validate design solutions.
Advocate for user-centered design principles and best practices throughout the organization.
Collaborate closely with cross-functional teams including business, product management, and engineering to ensure design feasibility and alignment with business objectives.
Present design concepts and gather feedback from stakeholders, iterating on designs based on input to refine and enhance the user experience.
Utilize and contribute to design systems, maintaining a cohesive visual style and ensuring scalability across various platforms.
Proactively identify opportunities for improving existing designs and processes, contributing to the overall growth and success of the operations domain.
Requirements
5+ years of experience in product design, with a strong portfolio showcasing web and mobile UI/UX designs and growth-driven outcomes.
Strong proficiency in Figma
Understanding of visual grouping and how it relates to information hierarchy
A keen eye for details and a strong aesthetic sense
Effective communication, presentation, and interpersonal skills to communicate complex creative concepts clearly and persuasively
Ability to define / extract the essence of a brand and work on a variety of assets holding that brand's essence
Benefits
A collaborative environment where diversity is celebrated
A flexible workforce
A competitive market salary
A fast-moving supportive company where everybody takes ownership over their work
The opportunity to share in the success of the business with stock options for qualifying employees
The opportunity to work on a product with growing global appeal
The opportunity to work with some of the most talented people in the industry from well-known digital brands
