HostPapa is seeking a Site Reliability Engineer to ensure the reliability, scalability, and observability of CloudBlue's multi-tenant SaaS platforms. The ideal candidate will have 3+ years of experience as an SRE, DevOps Engineer, or Production Engineer. The role requires strong ownership of production systems, proven experience operating highly available, enterprise-grade, multi-tenant SaaS platforms, and hands-on experience with observability and monitoring tools.
Key Highlights
Define and implement SLIs, SLOs, and error budgets for critical CloudBlue services
Influence system architecture with a strong focus on reliability, scalability, and operability
Design and operate CloudBlue's observability stack across metrics, logs, and traces
Key Responsibilities
Define and implement SLIs, SLOs, and error budgets for critical CloudBlue services
Influence system architecture with a strong focus on reliability, scalability, and operability
Design and operate CloudBlue's observability stack across metrics, logs, and traces
Design and maintain high-availability architectures
Conduct capacity planning, load testing, and performance optimization
Act as a senior responder during production incidents
Improve reliability of Kubernetes-based platforms
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Technical Skills Required
Linux
Networking
Distributed systems
Datadog
Grafana
Elasticsearch/Kibana
Docker
Kubernetes
Python
Bash
Benefits & Perks
Competitive salary
Work from anywhere
Flexible work arrangements
Career advancement & professional development opportunities
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Nice to Have
Experience defining SLIs/SLOs and managing error budgets at scale
Exposure to hyperscale or service-provider-grade platforms
Cloud experience, preferably with Azure; experience with AWS and/or GCP will also be valued
Job Description
Position Summary:With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
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