Vehicle Wrap Design - TEAM LEAD in PHILIPPINES

Vehicle Wrap Design - TEAM LEAD

(100% REMOTE)

Location

Philippines

Compensation

USD 1,379.03 - Monthly for training period.

USD 1600 - Monthly after training.

Schedule

40 Hours / Week

Monday - Friday Your Local Time + Meetings EST Time

Why join our team?

Caring culture that puts people > profit

100% remote, global team

Flexible asynchronous schedule that allows for prioritizing family and quality of life

40 days of paid time off (PTO) each year

Fast growing startup with lots of advancement opportunities

Paid education stipend and mentoring to upscale skills

Sign on bonus to upgrade home office and workstation

Ghost Sherpa?!

Since 2020, Ghost Sherpa has been a successful design company that serves US-based marketing agencies and in-house marketing teams with fast, affordable, senior-level graphic design support. Our 100+ person team is fully remote and hails from North, Central, and South America, Africa, Europe, and Asia, and maybe soon we’ll adopt a penguin and koala and be on every continent! We believe in putting people before profit and building a culture that values the quality of life, truth-telling, kindness, and work well done.

What’s the purpose of the role?

Leadership of the Wrapmate Design Team

Supervision of the Design Queue

Wrapmate Strategy

Mentoring and Talent Development

Training

Production

Proposal and Presentation

Conflict Resolution

Team Collaboration

Quality Control of Designs

Quality Control of Initial Design Tickets

Seatbelt

Leadership of the Wrapmate Design Team:

• Overseeing and directing the design team: prepare JD, interview, and onboarding of its members
• Cultivating a collaborative and creative work environment.
• Conducting regular performance reviews and facilitating the professional development of the team. Having mutual feedback sessions with the creatives every Q.
• Approves/disapproves team member’s leaves
• Manages team schedule

Supervision of the Design Queue:

• Ensure that creatives complete their design projects on time and to quality standards.
• Allocate design resources as needed.
• Overseeing multiple design projects, ensuring efficiency and quality.
• Ensure that tickets in Hubspot and Asana are reflective of each state
• Updating the ticket status of each project

Wrapmate Strategy

• Participate in strategy meetings with the PM to present the client with opportunities for continuous improvement.
• Maintain a close relationship with the client to see the opportunity to propose new business.

Mentoring and Talent Development:

• Have 1:1 monthly meetings with team members
• Acting as a mentor for team members, aiding in their professional development.
• Identifying talents and fostering their growth within the organization.
• Assisting members of the design team who need help or clarification in the design process
• Creating reports on designer strengths and weaknesses (Highlighting our oversights as a team and members of the team who are doing exceptionally well in terms of quality and efficiency)

Training

After onboarding, it is up to the technical lead to support each member's training session.

Establish and maintain efficient design processes and teach them to the work team during their weekly catch-ups.

Production

In times of need, such as a high influx of initial design tickets, Team lead will step in and take the initiative to complete designs

Team lead will also take the initiative to assist designers in their revision tickets if needed

Proposal and Presentation:

Participate in client pitches and presentations.

Develop proposals for new projects and initiatives.

Team Collaboration:

Coordinate and collaborate with creative teams, ensuring everyone understands their roles and responsibilities.

Foster a positive and collaborative working environment.

Client Satisfaction:

Measure and assess client satisfaction.

Seek feedback to improve services continuously.

Manage the feedback to meet client expectations.

Providing constructive feedback to team members.

Setting metrics to assess design effectiveness and using findings for continuous improvement.

Quality Control of Designs

Ensure the final deliverables have been reviewed and meet quality standards and client expectations.

QA’s Newly Hired Designers and Tenured Designers

Quality Control of Initial Design Tickets

Will verify and check new initial design tickets to ensure that they meet our standard guidelines (has sherpa sqft, complete initial design notes, etc.)

If a ticket does not meet our design standard, they will return the ticket to the client and communicate effectively to ensure we get the items needed to start the design

Seatbelt

Ensure that all initial and revisions files are uploaded to Seatbelt

Updating the Sherpa Input Tracker

DON’T:

Micromanagement.

Ignoring Team Feedback

Resist Change

Constantly Making Unilateral Decisions

Being Inflexible in Processes and Solutions

Neglecting One's Own and Team's Mental Health

DO:

Clear Communication

Define Clear Expectations or Goals

Be a Positive Leadership Role Model: generate agreements (and honor them)

Manage Conflict

What experience do I need to succeed?

• 2+ years of Team Experience: Prior experience working as part of a team, preferably in a senior or mentoring capacity.
• Leadership Roles: Previous leadership roles, even in informal settings, such as leading a project or a small team.
• Success Stories: Track record of successful project delivery and achievements in your field.
• Training and Development: Experience in training and mentoring team members.

What skills do I need to succeed?

Excellent verbal and written English.

Leadership and Management Skills:

• Communication: Ability to convey ideas clearly and listen to others. Strong written and verbal communication skills.
• Decision Making: Confidence in making decisions and taking responsibility for the outcomes.
• Conflict Resolution: Skills in mediating and resolving conflicts within the team.
• Delegation: Ability to delegate tasks effectively and trust team members to complete them.
• Motivation: Capability to inspire and motivate team members to achieve their best.

Soft Skills:

Empathy: Understanding and addressing the needs and concerns of team members.

Adaptability: Flexibility in adapting to new challenges and changing environments.

Problem-Solving: Strong analytical and problem-solving skills.

Time Management: Efficiently managing your time and helping your team do the same.

Interpersonal Skills: Building strong working relationships with team members and other stakeholders.

What recommended specs do I need?

If your computer can handle editing on Premiere Pro, it can probably handle wrap design.

Project files tend to be resource-intensive, as we deal in complex large-format vector graphics that must be periodically synced to the cloud.

Minimum:

Video Card: At least GTX 16 or RX580 series

RAM: 16 GB

CPU: Intel 10th gen or AMD Ryzen 2nd gen series

Software

The company will provide Adobe Creative Cloud access when the training period ends. Until then, trainees are expected to manage their own access.